Dial Chrysler Dodge Jeep Ram
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 142 reviews
Chriss Montoya is a great saleman he helpl us with everything we always call him for what ever we get in the mail and he answer any question we ask ever satisfied customer with Chiss Montoya. everything we always call him for what ever we get in the mail and he answer any question we ask ever satisfied customer with Chiss Montoya. More
I called before I made a 3 hour drive to view several vehicles. I was told that the cars would be ready for me to look at when i arrived. Once I arrived at the dealership I was told that none of the cars vehicles. I was told that the cars would be ready for me to look at when i arrived. Once I arrived at the dealership I was told that none of the cars where available and that they had all be sent to a junk yard prior to my arrival. 2 of the cars I was told that they would not sell them to me because they would not start or had a bad engine. Had these issues been told to me upfront, I would not have wasted the gas or the time to drive 3 hours to this dealership. I would recommend that anyone looking for a vehicle, stay away from Western Ave Nissan and South Side Chicago Dodge. More
I bought my vehicle on a Thursday 3/24 at 4:00 pm. My check engine light came on at 6:00 pm. The very next day Friday 3/25 morning I brought my vehicle back and let the service manager Louis know that My check engine light came on at 6:00 pm. The very next day Friday 3/25 morning I brought my vehicle back and let the service manager Louis know that the check engine light was on. He stated to bring my vehicle back in the following Monday 3/27. I arrived at dealership on Monday morning at 8:45 am. I wasn’t notified by my salesman until 12:00 pm to drive my vehicle into the garage. At 4:00 pm I went to the service department to see what was going on because no one told me anything. My vehicle stayed at dealership from MON 3/28 - FRI 4/1. I had to call on Friday 4/1 to check on my vehicle because days went by and no one called me with an update. My car was dropped off that Friday 4/1 afternoon. On Sunday 4/3 check engine light came on again and went off later that evening. On Tuesday 4/5 my vehicle shut off on me. When I turned it back on there was a funny smell, my vehicle was shaking and check engine light came on again. I called Louis and he had a tow company come and get my car. It’s Friday 4/8 and I had to call again to check on my vehicle because once again no one called to update me. According to the technician I will be without my vehicle for another two weeks or so. I asked Louis the manager for some sort of compensation for not having a vehicle to work and support my son and he said ‘’NO”. I have lost money and time and dealership does not care about any of this when I spent my hard earned money buying a vehicle from them. Please don’t shop there or you will regret it as I have. More
Did not respect us tried to steal 500 dollars from us by lying about the actual price and lied about the gas gauge not working not professional at all will never buy from them again lying about the actual price and lied about the gas gauge not working not professional at all will never buy from them again More
The salesperson was informed that my representative was coming by after work to look at the Armada. It was blocked in by 4 vehicles up against the back fence. This showed “no” effort on their part. coming by after work to look at the Armada. It was blocked in by 4 vehicles up against the back fence. This showed “no” effort on their part. More
Never showed me the vehicle, even though it was there and told me it didn’t run, but called as soon as I left the dealership and used a different name and was told the vehicle runs and someone test drove it told me it didn’t run, but called as soon as I left the dealership and used a different name and was told the vehicle runs and someone test drove it the day before. Very disappointed the dealership told me that and went to another dealership to get the vehicle. More
Raul was the dealer. When I asked questions, most he couldn't answer without asking someone else. Near the end of the sale, I asked about the return policy. I was shocked when Raul said that there wasn' couldn't answer without asking someone else. Near the end of the sale, I asked about the return policy. I was shocked when Raul said that there wasn't any returning the car after purchasing. Offered no incentives. Only "This car will sale! Somebody's gonna snatch it up "! More
Nice price for the truck. Nothing free by the dealer, no gas, no review of brakes or check engine. Ramon the best guy there, friendly and from his pocket he brings $20.00 of gas. Also he shows the truck wit gas, no review of brakes or check engine. Ramon the best guy there, friendly and from his pocket he brings $20.00 of gas. Also he shows the truck without pressure. More
They listed a 2007 Pontiac Grand Prix asking $8,995 with over 156 k miles on it. Go onto Kelley Blue book this price is nearly 4,000 above what it should be. The price listed for this car's make model, mila over 156 k miles on it. Go onto Kelley Blue book this price is nearly 4,000 above what it should be. The price listed for this car's make model, milage and year should be $5,189. Rip off! More
This place is criminal! lack of customer service...talked to like you are a child. Won't answer the phone, given incorrect information, lost paperwork! Never Again! to like you are a child. Won't answer the phone, given incorrect information, lost paperwork! Never Again! More


