Diamond Chevrolet Buick GMC Cadillac

I would like to thank Aimee and Chad for amazing customer service at the Auburn dealership. They both went above and beyond to help solve my 2024 Chevy Silverado issues. They both helped take the stress out service at the Auburn dealership. They both went above and beyond to help solve my 2024 Chevy Silverado issues. They both helped take the stress out of my day. Than You Peter Olivieri More

Excellent service, got my muffler replaced and was in and out in significantly less time than I expected! out in significantly less time than I expected! More

Bought a brand new 2025 trailblazer from this dealership. I had it about a month and it started leaking transmission fluid. I brought it to the service department, where the service advisor told me they coul I had it about a month and it started leaking transmission fluid. I brought it to the service department, where the service advisor told me they couldnt check it that day and said it was safe to drive. I returned the next day and the service advisor continued to give me a hard time about getting a loaner. I asked to talk to a manager and then the service advisor finally agreed to find me a loaner and keep my car for diagnosis and repair. It was in the shop for 14 days, they had supposedly fixed the problem but the car is still not driving right. The worst experience with a service department I have ever had. What happened to the "lemon law". I do not recommend this dealership to anyone. Very poor. More

Sarah McKinstry, takes care of my car, talks to me about the service and any details , She is terrific the service and any details , She is terrific More

I leased a truck was NOT told it was a demo until I signed papers signed papers More

The staff was a privilege to work with. Ask for Bert you won’t be disappointed Ask for Bert you won’t be disappointed More

The people at diamond are very knowledgeable and caring ! ! They make your experience easy and relax full ! They make your experience easy and relax full More

I have bought two previous vehicles with Diamond Auto Group and always had good experiences. This time it was no different. They listen to what you want as far as the price, the terms you want and vehi Group and always had good experiences. This time it was no different. They listen to what you want as far as the price, the terms you want and vehicle you are interested in purchasing. It was nice that there wasn't pressure to buy that very day. I do not like pushy salespersons. I always received a quick response to all the emails I sent. Show room and service areas were very neat and clean. The salesmen, managers, service people and office people are all very attentive and nice to you. Thank you for a good experience in buying a vehicle. Betty More

I had 4 tires replaced at Diamond on 2/14/25 and when I took the truck home to wash the wheels because they were covered in whatever liquid they use to mount them I found gouges on the edge of one of the w took the truck home to wash the wheels because they were covered in whatever liquid they use to mount them I found gouges on the edge of one of the wheels. I expressed my concern BEFORE I dropped the truck off and I had Jessica put in the notes section "Customer is concerned about his wheels, Please me very careful with them.. He has pictures of them". I called Aimee who was my service advisor and told her I found damage and I sent her pictures. She then forwarded them to the service director and they are refusing to replace the damaged wheel. She said that the director said its curb damage. She said the director said its impossible for the tire machine to do this damage and I agree I dont think it happened on a tire machine but it looks like they used a bar to pry against the wheel because you can see some black grease or something inbeded in the gouges. If this damage was there the clear coating on the wheel would be peeling off but it isn't. I sent my vehicle to diamond because I was fearful this would happen at an average car repair center. I expect at 199.95 an hour to receive the vehicle back the same condition as I dropped it off. Also, Why wouldn't the dealer take pictures of the wheels prior to working on them? Especially when the work order states CUSTOMER IS CONCERNED! All in all this was a terrible experience. Amiee has been very good trying to solve this issue with me but unfortunately her hands are tied. I was suppose to have 2 TPMS installed once they came in but I'll take it to McGee in Charlton instead. Never again will I deal with Diamond, And I'll never recommend them to anyone. All because there's no accountability. ALWAYS CHECK your vehicle before you leave with it!!!! More

Purchasing my new vehicle was a positive experience. Mike Fortier, the salesman, and his colleagues all acted in a professional manner to assure a stress free and professional manner. Mike Fortier, the salesman, and his colleagues all acted in a professional manner to assure a stress free and professional manner. More