Diamond Chevrolet Buick GMC Cadillac

My dealings with Diamond Auto Group have always been excellent. They have always been very friendly and accomidating. This purchase went very well. The Terrain was ready and parked inside the showroom b excellent. They have always been very friendly and accomidating. This purchase went very well. The Terrain was ready and parked inside the showroom because it was raining outside. The Salesman, Dhimiter, was very knowledgeable and explained all the "bells and whistles" and set up the Bluetooth and Onstar for us. I would highly recommend Diamond Auto Group to anyone looking for a new or used car. More

Diamond's new facility in Auburn is beautiful, I had an excellent experience! I received professional courteous service and received the best deal in town. Ryan helped me find the right vehicle in my price excellent experience! I received professional courteous service and received the best deal in town. Ryan helped me find the right vehicle in my price range and they had the right vehicle for me in stock! I’ll be back again for my next purchase and suggest you do the same! More

Diamond Chevrolet service department outright lies about what they will do an what the charges are. My 2006 Chevrolet Cobalt went in for a covered service pertaining to an ECM error present, requiring repr what they will do an what the charges are. My 2006 Chevrolet Cobalt went in for a covered service pertaining to an ECM error present, requiring reprogramming of the ECM in the car that should have been fix for free arrording to a Special Service Bulletin on the 06 Cobalt. Not only did Diamond not do the ECM reprogramming, they charged me $32.99 for less than 5 minutes of work (looking at the car and saying they wouldn't do the reprogramming per the Chevrolet Special Service Bulletin.) Since the service department had my keys I was stuck paying for nothing to get my key back so I can attempt to get a Dealer that is honest to work on my car. More

I have NEVER had such a pleasurable experience when buying a new car. Dana was GREAT to work with - he explained different leasing options and truly went the extra mile to ensure I was satisfied. buying a new car. Dana was GREAT to work with - he explained different leasing options and truly went the extra mile to ensure I was satisfied. For anyone in the market for a Buick Lacrosse or any vehicle offered by Diamond Auto Group, I would highly recommend going in to meet Dana Laperle. More

I ordered a 2011 Chevy Tahoe but was having a real difficult time deciding on the color. For such an expensive vehicle, many of the colors are not very exciting. In other words, you can't walk away fr difficult time deciding on the color. For such an expensive vehicle, many of the colors are not very exciting. In other words, you can't walk away from the vehicle saying "wow", what a beautiful color. As a result, I started off ordering Red Jewel Tintcoat (premium paint color). I decided that would be too flashy so I changed to Silver Metalic. When I saw a Tahoe in that color, it was way too plain. I then changed the order to Gold Metalic Mist. That looked better when it came in but it still was very plain for such an expensive vehicle. I finally had Jay Henry locate a Red Jewel Tintcoat Tahoe and finally closed the deal. I'm sure other customers can't be as undecided as I was (for the reasons stated above) but not once did anyone say "your kidding?" when I changed the color again. Finally, Diamond's new facility in Auburn (quite close to where I live) is beautiful and very inviting for customers. I finished up all the paperwork with Diamond's Business Manager (Bob Zalanski) who was very helpful while going through all the piles of paperwork, including the info about an extended warranty. I am very pleased with the final outcome of my experience with Diamond and will certainly pass on that reaction to anyone who might ask about my experience with Diamond. More

This was a horrible experience. I saw a car for about $9,000 and somehow they jacked up the price to $14,000 without explaining any of the extra prices to me. After I found that out, they tried to force $9,000 and somehow they jacked up the price to $14,000 without explaining any of the extra prices to me. After I found that out, they tried to force me to buy the car. They had no sympathy. It was all about money to them. More

I purchased a Cadillac CTS4 from this dealership... They were very professional and helpful explaing all details of the vehicle and specifications. They also answered all my questions about the vehicle in d were very professional and helpful explaing all details of the vehicle and specifications. They also answered all my questions about the vehicle in detail yet simple enough so I understood. As well they made sure that I understood all workings within the automaoble before i left the dealership. I especially liked the fact that they were NOT pushy or did not give any pressure within the sales process. Just professional and helpful. During the financiang process they also handled all my questions and I did very little to get this transaction completed. This is a huge factor in my overall rating and recommendation to freinds, etc. I am busy with my own business and don't have time nor the energy and my expectations were met in every way Mick ElGhoul and the entire staff at this dealership. More

I visited Diamond to test drive 2 vehicle of choice between a Lacrosse and an Acadia. Nikhol Harwood was very accomodating and gave me the information and test drives to help me with my decision. i p between a Lacrosse and an Acadia. Nikhol Harwood was very accomodating and gave me the information and test drives to help me with my decision. i purchased an Acadia and i am very happy with the vehicle and the purchase process. i felt very comfortable with the entire staff at Diamond and i am recommending the dealership for more vehicle purchases through my company. More

I went in to return a GMC lease and found the staff and show room to be so comfortable & friendly I decided to look for another purchase, within a few hours later I drove off in a new Buick regal. They wer show room to be so comfortable & friendly I decided to look for another purchase, within a few hours later I drove off in a new Buick regal. They were all GREAT! I'll tell everyone to go there. More

Friendly service and no hassels! Kept in contact throughout the process and was always available if i called or went to the dealership. Service and respect from a dealership that helped me purchase throughout the process and was always available if i called or went to the dealership. Service and respect from a dealership that helped me purchase the new vehicle i wanted! Will consider Diamond in the future. Great Job! More