Diamond Hills Auto Group - Service Center

Did a nice job and got me out in a timely manner, I will go back again go back again More

Went in for oil change, tire rotation & engine oil filter. They did a great job, and it didn't take long at all. The dealership is clean, and the waiting area is very nice. People are helpful and welc filter. They did a great job, and it didn't take long at all. The dealership is clean, and the waiting area is very nice. People are helpful and welcoming. More

I had a great sale experience at Diamond Chevrolet. I started working with Jovany in August, as I waited a month for the vehicle I wanted to come in, he kept me updated. Jovany was easy to work with, h I started working with Jovany in August, as I waited a month for the vehicle I wanted to come in, he kept me updated. Jovany was easy to work with, he is professional, friendly, informative and efficient. Anthony in finance got me in and out of his office quickly and I appreciate that. I highly recommend this dealership for a 10/10 experience. More

Was just if for routine LOF. Went OK. Had to request a sticker for when the next service will be. The guys said there computer was not working. Went OK. Had to request a sticker for when the next service will be. The guys said there computer was not working. More

Not really helpful hearing were scratching our heads but we don’t know what is wrong with your car especially a 2022 car to boot and they sent me home saying they fixed it just to get towed back the next da we don’t know what is wrong with your car especially a 2022 car to boot and they sent me home saying they fixed it just to get towed back the next day More

Good communication, Emilio did exactly what he said, highly recommend. Another great visit to Banning Chevrolet. highly recommend. Another great visit to Banning Chevrolet. More

The service was great. Promptly received, Andy kindly showed me the reasons for my problem and the solution. Couldn't have asked for more except - was a bit pricey from w Promptly received, Andy kindly showed me the reasons for my problem and the solution. Couldn't have asked for more except - was a bit pricey from what the internet shows for the normal cost of that service. More

Terrible experiences here. I want it to work out since I bought my 2022 GMC sierra here and it is close to home but I have zero confidence left in the service department. Every I want it to work out since I bought my 2022 GMC sierra here and it is close to home but I have zero confidence left in the service department. Every time I go in I can sense the integrity issues and it starts with the front line reps up to the manager Mike who’s sole purpose seems to be playing damage control and to twist everything in a way where they invalidate the customer to not have to cover any charges for terrible work. I’ve had my truck in 3 times in a matter of months with recurring issues (none of these issued appeared until they started doing recommended service at 45k-50k miles). Then all of a sudden these things came up that should have never come up. Truck drove perfectly straight and they said it needed alignment, then alignment has never been straight since. Transmission issues after they did the fuel cleaning (throttle body). Took it back in and it was covered by warranty. They fixed it but tried to charge me for another fuel cleaning (exact same line items and charges) and said “oh yeah remember we talked about it” which was not true. They were just trying to collect something from me since I had a $0 invoice. Complete xx. Then the rep came back and said oh yeah there was more build up so the tech had to do it again which is comical to need this less than 1 month apart. That was two weeks ago and I’m waiting for the manager to get back to me but I’m clearly not a priority for him so Ill be escalating to the controller for the region. More

Joe was so helpful getting us the service we needed and explaining why these services were important for the optimal operation of the car. explaining why these services were important for the optimal operation of the car. More

The service writer was very knowledgeable on my vehicle and took steps to see that I got the best deal possible on the work performed. and took steps to see that I got the best deal possible on the work performed. More