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Diamond Chevrolet GMC of Banning

Banning, CA

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Employees
Reviews
Vehicles
4.3
740 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 740 reviews

October 27, 2025

Service writer Emilio is very rude and I will never go back there again. Hire a more personable person More

by eramsey70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio
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Oct 27, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I understand that positive interactions with our team are key to a good service experience. At Diamond Chevrolet GMC of Banning, your comments help us continue improving how we engage with customers and provide attentive service. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. Your trust matters to us. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

October 27, 2025

I am beyond grateful and happy with my experience. Jose did an amazing job to help me get the best deal. He was very professional and knowledgeable. I was very impressed with their customer service & More

by lluvia15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 27, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for your wonderful review! I was thrilled to hear about your positive experience at Diamond Chevrolet GMC of Banning. We're glad that Jose was able to assist you in getting the best deal and that you were impressed with our customer service. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

October 26, 2025

El servicio fue rápido más pronto de lo que yo esperaba para el cambio de aceite y rotación de llantas. Lo terminaron muy pronto More

by carlos.tovara1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 27, 2025 -

Diamond Chevrolet GMC of Banning responded

¡Gracias por tu comentario, Carlos! Nos alegra saber que tu experiencia en Diamond Chevrolet GMC of Banning fue rápida y superó tus expectativas para el cambio de aceite y la rotación de llantas. Apreciamos tu confianza en nosotros y esperamos verte nuevamente pronto. ¡Gracias por elegirnos! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

October 25, 2025

I dealt with Emilio Baruffi in the Service Department. He was extremely helpful and a nice guy. He got me a ride home and called me during the process. My warranty wasn't on record. I went to Finance More

by Harvick09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baruffi, Emilio
Report | Print
Oct 25, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback, Harvick! I'm thrilled to hear about your positive experience with Emilio in our Service Department at Diamond Chevrolet GMC of Banning. It's great to know that he went above and beyond to assist you, ensuring your warranty was properly handled. I appreciate you sharing your experience, and we look forward to serving you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

October 24, 2025

Joe was extremely helpful and was able to resolve our truck recall. Very professional team. More

by DMBURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, service writer
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Oct 24, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback! I'm thrilled to hear that Joe was able to assist you with your truck recall and that you found our team to be professional. Your satisfaction is our priority at Diamond Chevrolet GMC of Banning. We look forward to seeing you again soon! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

October 22, 2025

Hi the work i had done was good but they changed the price. It was 4600... then when I went to pay it was 5600. I should have gotten a written estimate instead of text messages for an initial agreement. More

by RDLMECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Report | Print
Oct 22, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the pricing and communication during your service. I understand your concerns about the estimate process and the adjustments made along the way. At Diamond Chevrolet GMC of Banning, we strive for transparency, and I would like to gather more information to address your situation more effectively. Please feel free to contact me directly so we can discuss this further. Thank you for bringing this to our attention, and I hope to address your concerns. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

October 22, 2025

Great service! They were quick and efficient let me know what my service truck needed and got it done same day! More

by ECARRASCO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
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Oct 22, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback! I'm thrilled to hear that you received quick and efficient service for your service truck at Diamond Chevrolet GMC of Banning. Our team strives to provide the best experience possible, and I'm glad we could meet your needs. We look forward to welcoming you back next time! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

October 22, 2025

Joe Guterize of the Service Department was my service assistant on two occasions. Excellent Service on each occasion. Will always service my Equinox at Diamond Chevrolet. More

by Winnoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Guterize
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Oct 23, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! I'm glad to hear about your excellent experience with Joe in our Service Department. It’s wonderful to know that you’ll continue to service your Equinox with us at Diamond Chevrolet GMC of Banning. We look forward to seeing you again soon! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

October 21, 2025

Service manager Andy was great. ...friendly, professional and very accommodating explaining what my options were for the car's issue. Andy even found a coupon to save me some money. More

by SNYIRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Service manager
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Oct 21, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm thrilled to hear that you had a 100% positive experience with Andy at Diamond Chevrolet GMC of Banning. His friendly and professional service, along with the shuttle service, truly reflects our commitment to customer satisfaction. We appreciate you taking the time to share your feedback and look forward to serving you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

October 19, 2025

The prices are outrageous! A simple oil change is 200 dollars? Why? My vehicle is a Chevy Silverado $2500, Ramona’s tire did the job for $130. More

by TORRESAP97
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the service dept employee
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Oct 20, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for providing your feedback. I understand that service costs can be a concern, and transparency about pricing is essential. At Diamond Chevrolet GMC of Banning, our goal is to ensure customers understand the value and scope of each service performed. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. Your satisfaction is important to us. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

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