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Diamond Chevrolet GMC of Banning

Banning, CA

Overview
Employees
Reviews
Vehicles
4.3
657 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 657 reviews

May 25, 2024

It was ok, but I bought a pick up truck and you keep sending me coupons for .....this time $79.99. You have always honored that coupon. This time you charged an extra $20. for 2 qts. of oil. That do More

by WMISPAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 28, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I appreciate your continued support and loyalty. I value your business and would like to discuss your concerns further. Please reach out to me so I can address this issue and ensure your satisfaction. Thank you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 25, 2024

I have been a customer since 1993, and I have been satisfied overall, including purchasing several trucks and cars. More

by frh62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall names.
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May 28, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for being a valued customer since 1993! I appreciate your loyalty and trust in Diamond Chevrolet Buick GMC. It's wonderful to hear how satisfied you've been with your vehicle purchases over the years. I look forward to continuing to provide you with excellent service for many more years to come! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 25, 2024

Best service Shelby helped me he is a great guy appreciate the shuttle service for going home . More

by kunalgautam28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Zamir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the kind words! I'm thrilled to hear that Shelby provided you with excellent service and that you appreciated our shuttle service. I look forward to serving you again in the future. Drive safely! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 23, 2024

Shelby was a terrible service advisor. Won't be going back to Diamond after buying and servicing my vehicle. Don't feel valued. Spent almost 3 hours for an oil change and an alignment - wa More

by Patrick Flaherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby
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May 24, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience, Patrick. Your feedback is important to me, and I want to make things right. Please reach out to me at Diamond Chevrolet Buick GMC so I can address your concerns and work towards a resolution. I value your business and want to ensure you have a positive experience with us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 25, 2024 -

Patrick Flaherty responded

Aman, I sent you an email privately, yet to hear back. Is this one of those "We want to resolve the issue" attempts so you look concerned publicly but in essence, never intended to present a resolution?

May 23, 2024

Very good service especially Shelly and the driver. Accurate in time and very satisfied.Quality service More

by FERDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly service department
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May 24, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the 5-star review! We are delighted to hear that you had a fantastic experience with our team, especially with Shelly and the driver. We strive to provide quality service and it's great to know that you were satisfied. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 23, 2024

I feel that I was treated fairly and offered a decent deal , comprehensive staff, overall, thanks More

by lmartinluis17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you, Luis, for the 5-star review! We are thrilled to hear that you felt treated fairly and received a decent deal. Our comprehensive staff at Diamond Chevrolet Buick GMC works hard to provide exceptional service. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 22, 2024

The gentlemen in the service area are always very courteous and professional. Thank you and keep up the outstanding work. More

by simmonsjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words, Joy! We truly appreciate your feedback about the service area team at Diamond Chevrolet Buick GMC. We're glad to hear that you found them courteous and professional. Your support means a lot to us, and we look forward to welcoming you back for your future automotive needs. Thank you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 19, 2024

I had contacted the dealership in advance and had gotten a firm out-the-door quote from Serena. When I got there Genesis took over for her since she was not on site. When we sat down and gave him all our in More

by drtnicholson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Z” (3), Vishnu (4), Genesis (0)
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May 21, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. We appreciate you letting us know about the issues you faced during your visit to Diamond Chevrolet Buick GMC. Rest assured, we take your feedback seriously and will work on improving our processes to avoid such situations in the future. We appreciate your patience and hope to have the opportunity to provide you with a smoother experience on your next visit. Thank you for choosing Diamond Chevrolet Buick GMC. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 19, 2024

They were helpful, knowledgeable, and polite. Good job guys. Hi, I hope this fills up my 15 word minimum More

by MRHONEY.DO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby. Ryan
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May 21, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for recognizing our team's helpfulness, knowledge, and politeness. We appreciate your feedback and look forward to serving you again. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 18, 2024

Horrible service I'm highly dissatisfied. Horrible. And I'm very upset about it My car buying experience was unpleasant More

by mrtonyford68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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May 20, 2024 -

Diamond Chevrolet GMC of Banning responded

I acknowledge your feedback and I am disappointed to hear about your experience at Diamond Chevrolet Buick GMC. I value customer satisfaction, and I would like to address your concerns. Please reach out to me directly so we can work towards a resolution. Thank you for bringing this to my attention. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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