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Diamond Chevrolet GMC of Banning
Banning, CA
674 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 674 reviews
Verified Customer
March 31, 2024
Great service and was fast. Close to my house. Which is a major plus. Will come back. Close to my house. Which is a major plus. Will come back. More
by lisafig1969
Employees Worked With
March 28, 2024
I took my vehicle in for a routine oil change and new windshield wipers and tire rotation. I dropped my vehicle off at 7:30 am, they provided a shuttle home. At 3:30 no one had called me to update me on windshield wipers and tire rotation. I dropped my vehicle off at 7:30 am, they provided a shuttle home. At 3:30 no one had called me to update me on my vehicle or to notify me if my car was ready. I called the dealership 5 times to check on my vehicle but I kept getting sent to my service reps (Ryan) voicemail. I left a message and 10 minutes later the Ryan called me back and said my vehicle was ready. I asked him why he had not called me sooner. Ryan flat out lied and said that he did call me earlier in the morning because my car was done a long time ago. I told him I have no phone calls from the dealership at all. I was picked up and when I spoke to Ryan at the service desk, I showed him my phone and asked which one of the 5 calls that were made (incoming and outgoing) belonged to him. He stated uuuuh well the one at 3:30, I responded yes that was him returning my call after trying to contact him 5 times. He said he would check his phone on "his end" to tell me exactly when he called. After 3 minutes or so waiting for him to find the proof that he called me. I said you didn't call me and he said "no I didn't I must've forgot". I received an invoice with no tire rotation and no windshield wipers, only an oil change. I had a coupon which was returned to me and I was instructed to schedule a return visit to have those services done. Needless to say I will not be returning. More
by RITARN2
Employees Worked With
Ryan
March 27, 2024
Robert was so nice and Mario really worked hard for me to get the car I wanted great service. get the car I wanted great service. More
by smaria72garcia
Employees Worked With
March 27, 2024
I was greeted upon arrival and my truck was taken in immediately for an oil change and was done within 45 minutes. Every employee I encountered were friendly and helpful. immediately for an oil change and was done within 45 minutes. Every employee I encountered were friendly and helpful. More
by dennis332play
Employees Worked With
None of the above
