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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
389 Reviews

389 Reviews of Diamond Hills Auto Group - Service Center

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May 26, 2025

Horrible service by the tech. Tried to force a service that was done 30 days before. After refusing he tried to add it without authorization. I had to yell at him to remove the se More

by DERYK459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
May 26, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. I appreciate your feedback about the service you received at Diamond Chevrolet GMC of Banning. It's important for us to know about situations like this so we can address any concerns moving forward. I encourage you to reach out to us directly to discuss this matter further, as we are committed to improving our customer service. Thank you again for your input. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

May 25, 2025

Not very customer oriented. I made an appointment included shuttle service back home while I wait for service to be done but they said no service in Saturday. So I waited 2-hour More

by maxspeed911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Cabral
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to share your experience with us. I understand your concerns regarding the service appointment and your overall wait at Diamond Chevrolet GMC of Banning. I appreciate your feedback about the cleanliness of the coffee area and the behavior of our sales team, as it helps us improve our customer service environment. I'm glad to hear the restrooms were well-maintained. If there's anything further you'd like to discuss or if you have additional feedback, please feel free to reach out to me directly. Thank you again for your input, and we hope to serve you better in the future. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

May 23, 2025

Simply amazing, as well as a commitment to excellence in all aspects of business strategies and techniques that are connected to the future More

by JENNINGSC971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Zamir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We truly appreciate your kind words about Diamond Chevrolet GMC of Banning and our commitment to excellence. It means a lot to us that you recognize our efforts. We look forward to seeing you again and appreciate you sharing your experience with others! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

May 22, 2025

I was in a panic because I never had a new car before, they handled it very calmly and put my mind at ease doing an inspection and all that stuff for me and making sure that I felt OK. I’m extremely grate More

by fiat2cryptoinvestments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
May 22, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for your wonderful review! We're thrilled to hear that our team at Diamond Chevrolet GMC of Banning helped ease your worries during your first new car experience. Your satisfaction is our priority, and we're glad you felt supported throughout the process. We look forward to serving you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

May 16, 2025

Great service. nice parts shop,.great price on oil changes...clean shop. Nice Clean store More

by IBMYKL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't deal with these people
May 16, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback! We're glad to hear you had a great experience at Diamond Chevrolet GMC of Banning. It's wonderful to know that you appreciated our service, parts shop, and oil change pricing. We take pride in maintaining a clean and welcoming environment for our customers. We look forward to seeing you again soon! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

May 16, 2025

Very friendly no hassles kept me updated as promised. Alan was very professional and knowledgeable . More

by george.sanchez2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
May 16, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Alan here at Diamond Chevrolet GMC of Banning. Keeping our customers updated and providing hassle-free service is what we strive for. We appreciate your feedback and hope to see you again soon! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

May 09, 2025

Very good, everybody was friendly. Everything was done on time and very professional a ride was provided when I needed it. More

by kbfur32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gill
May 09, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Diamond Chevrolet GMC of Banning. Our team strives to provide friendly and professional service, and we’re glad we could meet your needs. We look forward to assisting you again in the future! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

May 09, 2025

It was a pleasure to get my tires replaced at the dealership this week. Always professional More

by 12OZJB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan service
May 09, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience getting your tires replaced at Diamond Chevrolet GMC of Banning. Our team takes pride in providing professional service, and we look forward to assisting you in the future. Please come back and see us again! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

April 26, 2025

Vehicle service was great. The truck is work completed as requested. Will be back as needed. More

by ADAD231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Device Dept TBD.
Apr 26, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your positive feedback! We're glad to hear that the service on your truck was completed to your satisfaction. At Diamond Chevrolet GMC of Banning, we strive to meet your needs and look forward to welcoming you back whenever you need assistance. Safe driving! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

April 25, 2025

This time around was MUCH better than the last, although they still kept my car for 4 days without any loaners available. Part not in stock and the extended warranty people slowing down the approval process More

by AINYARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Apr 25, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. We appreciate your insight regarding the service you received at Diamond Chevrolet GMC of Banning. It's great to hear that you found Emilio to be friendly and straightforward, and we're pleased to know that the communication improvements have made a positive impact. We understand your concerns about the delays and the warranty process, and your feedback is invaluable as we strive to enhance our services. Please feel free to reach out to us directly if you have any further thoughts or if there's anything we can do to assist you. We hope to continue providing you with even better experiences in the future! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

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