Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Diamond Hills Auto Group - Service Center
Banning, CA
381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
381 Reviews of Diamond Hills Auto Group - Service Center
Sort by
Verified Customer
April 25, 2025
This time around was MUCH better than the last, although they still kept my car for 4 days without any loaners available. Part not in stock and the extended warranty people slowing down the approval process they still kept my car for 4 days without any loaners available. Part not in stock and the extended warranty people slowing down the approval process, were the reasons given this time around. (I paid plenty for my extended warranty, so how annoying for them to drag out the approval.) On the bright side, Emilio was friendly, straightforward, and apologetic when he knew he was giving me info I wouldn’t love. Night and day from the service department staff handling my car the previous time I brought it in. The ability to call in and speak to a human immediately, including operator/reception and the service department, was also a big improvement. I hope this is a continuing trend for Diamond, but I won’t commit to recommending them wholeheartedly until I’m sure. More
by AINYARD
Employees Worked With
NA
April 25, 2025
The service at this dealership was done in a timely manner. The service was amazing manner. The service was amazing More
by CPL_USMC07
April 21, 2025
I had the Cilijet put on my car as part of our purchase agreement. They did a beautiful job. I was very happy with the service department. :) agreement. They did a beautiful job. I was very happy with the service department. :) More
by STILLSFAMILY
April 14, 2025
Their service employees are very friendly and professional making it a quick service. The only negative thing is they do not give Veteran discount "because everything done was on sale." I would professional making it a quick service. The only negative thing is they do not give Veteran discount "because everything done was on sale." I would hate to see the regular price! More
by gmacias359
Employees Worked With
None
April 12, 2025
Awaiting repair from damage that occured during visit. Service adviser and Service Manager assured me this issue would be resolved by Diamond Chevrolet to my satisfaction. If all is resolved I will return Service adviser and Service Manager assured me this issue would be resolved by Diamond Chevrolet to my satisfaction. If all is resolved I will return like nothing happened. More
by mn15002009
Employees Worked With
Emilio Baruffi
April 11, 2025
I have dealt with Diamond Chev for 30 years and have never been disappointed. Always pleased with the service dept and this past week my service was excellent. never been disappointed. Always pleased with the service dept and this past week my service was excellent. More
by HMOORE8588
Employees Worked With
Rick
April 10, 2025
Since the change in ownership, the staff is more courteous and professional. The facility was always comfortable. Did not mine waiting for my car’s service courteous and professional. The facility was always comfortable. Did not mine waiting for my car’s service More
by RCSOLOMON000606
Employees Worked With
Andrew in service assisted me
March 22, 2025
Andy was very customer oriented. Highly professional. Service with a smile. Always willing to go the extra steps for the customer! Highly professional. Service with a smile. Always willing to go the extra steps for the customer! More
by BREWS2US
Employees Worked With
Jed - very helpful always.
