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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
383 Reviews

383 Reviews of Diamond Hills Auto Group - Service Center

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June 18, 2024

The service is usually just fine. The staff is very friendly and professional. This time I called back with a concern and left a message. Two weeks later I still haven't received a re More

by NATEN81
Recommend Dealer
No
Employees Worked With
This is a review for the service department
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Jun 20, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your feedback with us, Nate. We appreciate your kind words about our friendly and professional staff. We understand your disappointment regarding the delayed response to your concern. Please reach out to me directly so we can address this issue and work towards a resolution. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 18, 2024

Everyone is very nice and very knowledgeable and they keep a lot information regarding my car More

by artemiogarcia607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the name of the person’s
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Jun 20, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the positive feedback! I'm thrilled to hear that you had a great experience at Diamond Chevrolet Buick GMC. Our team is always here to provide excellent service and keep you informed about your vehicle. I appreciate your support and look forward to assisting you in the future! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 17, 2024

We have bought many trucks from this dealer, they are very straight forward and easy to deal with. More

by christin0
Recommend Dealer
Yes
Employees Worked With
Rick Gill
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Jun 19, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for choosing Diamond Chevrolet Buick GMC for your truck purchases! We appreciate your loyalty and kind words about our straightforward approach. We look forward to assisting you with any future vehicle needs. See you next time! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 16, 2024

David was Great. Very friendly and not pushy at all. Thank you for all your help More

by rubgom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jun 18, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the positive feedback! I appreciate you highlighting our team member's friendliness and helpfulness. I strive to provide a comfortable and non-pushy experience. I look forward to assisting you again in the future at Diamond Chevrolet Buick GMC. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 14, 2024

All went well with the vehicle service. I had a chance to look around a bit while I waited, and also spoke with sales regarding a possible new car purchase. Very nice dealership, clean, c More

by DAVE.LOJACONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your positive experience at Diamond Chevrolet Buick GMC! We're thrilled to hear that your vehicle service went well and that you enjoyed the dealership environment. We strive to provide a clean and comfortable space for our customers to wait, complete with coffee. Your kind words are greatly appreciated, and we look forward to assisting you with any future vehicle needs, whether it's service or a new car purchase. See you next time! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 13, 2024

Overall customer service was good, knowledgeable and car was ready in timeframe quoted, and coupon discount was helpful. More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jun 14, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the positive feedback on your experience at Diamond Chevrolet Buick GMC. I'm glad to hear that our team provided good customer service, and that you found the staff knowledgeable. I appreciate your review and hope to see you again soon! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 11, 2024

Hi I was not very happy with the service done yesterday it was my first time doing an oil change with you guys I usually go to Gosch in Hemet.. And for the first time I was actually looking forward to get More

by Maria Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t really know the employees names that helped me but the advisor wasn’t as friendly as others have been on the past but the cashier lady was very friendly
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Jun 13, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Maria. I understand your concerns and appreciate your feedback regarding your service visit. Please reach out to me directly so I can address your concerns. We strive to maintain high standards and take your feedback seriously. Thank you for letting us know about your experience. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 09, 2024

The service department was so quick, and friendly. Even on a Saturday you could see the professional nature of thing and the quick service. More

by brokerjamesmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 11, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you found our service department quick and friendly, even on a Saturday. We strive to provide professional and efficient service to all our customers. We look forward to welcoming you back for any future automotive needs. Drive safely! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

June 06, 2024

Professional and fast. Great work great customer service and very informative. Answered all questions and cincerns More

by BRANDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful 5-star review! I am thrilled to hear about your positive experience with our team at Diamond Chevrolet Buick GMC. I strive to provide excellent customer service and I am delighted that you found our staff informative and helpful in addressing your concerns. I appreciate your feedback and look forward to assisting you again in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 06, 2024

The staff were friendly and efficient. They answered my questions/concerns. I definitely will bring my car back for service maintenance. More

by yesseniaduran17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Maraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your positive review! I am thrilled to hear that our staff provided friendly and efficient service, addressing all your questions and concerns. I look forward to seeing you again for your car's maintenance needs at Diamond Chevrolet Buick GMC! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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