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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
383 Reviews

383 Reviews of Diamond Hills Auto Group - Service Center

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April 25, 2024

Terrible customer service dropped veg off mon waited for call tue no answer on Wed drive over Thursday to get part ordered got my veh on Tuesday More

by OLLIERICE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 26, 2024 -

Diamond Chevrolet GMC of Banning responded

Ollie, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 25, 2024

Ricki was very helpful. Maintained contact and pushed the job to get done faster and efficiently. More

by KatieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki
Report | Print
Apr 26, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for leaving us this great review, Katie! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 24, 2024

Fantastic service experience from start to finish. Would highly recommend this dealership and it's service team. More

by MVZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Apr 26, 2024 -

Diamond Chevrolet GMC of Banning responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 18, 2024

Excellent customer service and very knowledgeable. They expedited repairs efficiently and quick. I will definitely return More

by Robert.w.eason2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Apr 19, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the great review, Robert. Please come visit us if you need anything else, be it service or sales. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 18, 2024

After that oil change, my car is purring smoothly. The guy who checked me in was nice, and his attitude made me feel my car was well taken care of. More

by SHUTTHEFRONTDOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Don't Know Names
Report | Print
Apr 19, 2024 -

Diamond Chevrolet GMC of Banning responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 18, 2024

Went in for a oil change and tire rotation and was in and out in less than one hour. More

by robert.cuaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Cardenas
Report | Print
Apr 19, 2024 -

Diamond Chevrolet GMC of Banning responded

Thanks for giving us the opportunity to service your vehicle, Robert. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 17, 2024

I called to because to ac in my 2016 silveradao wasn't getting cold. I got an appointment and then a ride home. Ryan called leter to say they had found the problem but didn't have the part. He found the p More

by DONDONNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hydinger , Ryan Did a really good job in my estimation in tracking down the part and getting it to Banning.
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Apr 19, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 16, 2024

Ryan was great and kept me informed with the progress of my vehicle. Done in a few days. More

by KARIMARANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan service
Report | Print
Apr 18, 2024 -

Diamond Chevrolet GMC of Banning responded

It is gratifying to hear that you were kept informed of the progress of the work on your vehicle. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 15, 2024

The service department is consistently professional when I have brought my vehicles in for service More

by mnchodnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Apr 17, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words. I feel our service department is what makes Diamond Chevrolet Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 12, 2024

Excellent work by Ryan (Adviser) and the techs over there at Diamond! They were able to diagnose the problem, fix it, and return my truck in a very timely manner! More

by MTNBIKER505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 15, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for leaving us this great review! I am glad we could get your truck all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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