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Diamond Hills Auto Group - Service Center

Banning, CA

4.0
432 Reviews

432 Reviews of Diamond Hills Auto Group - Service Center

Sort by
August 15, 2025

Very good and easy check-in, good advise given was waiter, completed as promised, made follow-up appointment More

by OPAOMARUBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Joe
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Aug 15, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback! I'm thrilled to hear that your check-in experience at Diamond Chevrolet GMC of Banning was easy and that you received good advice. Our team is committed to providing excellent service, and we appreciate you taking the time to share your experience. Looking forward to seeing you at your follow-up appointment! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

August 14, 2025

Joe was amazing and very communicative! No complaints about the services I received at this time 10/10 would recommend. More

by shakira.feathersto64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Aug 15, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, Shakira! I'm thrilled to hear that you had such a positive experience with Joe at Diamond Chevrolet GMC of Banning. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

August 12, 2025

Great service! Kept me informed about the progress of the service and were on time at getting my vehicle done and done right. Will definitely use them again. More

by maddman49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony bojorquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your review! I am pleased to hear you had a great experience with our service team at Diamond Chevrolet GMC of Banning. Keeping you informed and ensuring your vehicle is done right is our priority. We look forward to assisting you on your next visit. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

August 10, 2025

Prior to dropping $2100 at least: 1) The protective plastic could have been removed; 2) The protective paper for dirty shoes could have been removed; 3) the armrest could have been placed in its orig More

by william.baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio
Report | Print
Aug 11, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback, William. I appreciate you taking the time to share your experience with us regarding your recent visit to Diamond Chevrolet GMC of Banning. I understand how important the details you mentioned are and strive to maintain a high standard in our service. Your points have been noted, and we will address these concerns internally to improve our processes. Please don’t hesitate to reach out to me directly if you wish to discuss this further. We value your input and hope for the opportunity to serve you better in the future. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

August 08, 2025

As a woman the staff makes me feel safe. As far as my car and service. Thank you. More

by RENAEBAEZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
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Aug 08, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for your wonderful review, Renae! I am thrilled to hear that you felt safe and well taken care of during your visit to Diamond Chevrolet GMC of Banning. Your comfort and satisfaction are our top priorities. We appreciate your feedback and look forward to assisting you again soon! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

August 07, 2025

Check in was easy and quick. The service took a long time to complete but was thoroughly explained. More

by DOUG@SCHULZEFAMILYRANCH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 07, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback! I'm glad to hear that your check-in process at Diamond Chevrolet GMC of Banning was easy and quick. We appreciate your understanding regarding the time it took to complete the service, and we're pleased that it was thoroughly explained. If you have any further questions or concerns, feel free to reach out. We look forward to assisting you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 28, 2025

Emilio B. From service gave us Excellent service Going above and beyond to be helpful. I will definitely recommend this dealership. More

by Neilay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Baruffi
Report | Print
Jul 28, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you, Neilay! I am happy to know that you received excellent service from Emilio at Diamond Chevrolet GMC of Banning. We appreciate your recommendation and look forward to assisting you on your next visit. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 27, 2025

Rude customer service! You vehicle will go in for one thing and come out with more problems. Accountability goes a long way. Do not go to this dealer you will be sorry! More

by sandra.halla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Jul 28, 2025 -

Diamond Chevrolet GMC of Banning responded

Sandra, thank you for your feedback, and I appreciate you sharing your experience with us. At Diamond Chevrolet GMC of Banning, we strive to provide top-notch service. I encourage you to contact us directly so we can discuss your concerns further. Your satisfaction is important to us, and we value your input. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 24, 2025

Truck was there for 10 days and nothing was resolved! 300 miles after picking it up the check engine light came on again. More

by BINGHAMNURSERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
Jul 25, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I understand your frustration regarding your truck's prolonged stay and the check engine light issue after only 300 miles. Your experience is important to us, and I encourage you to contact me directly at Diamond Chevrolet GMC of Banning to discuss your concerns further. We strive to provide the best service and would like the opportunity to serve you better. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

July 20, 2025

Staff is always helpful and polite. Never take advantage of a woman by adding on extra big ticket items. Thank you! More

by JULIETHRONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
Report | Print
Jul 21, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, Juliet! I truly appreciate your kind words about our staff at Diamond Chevrolet GMC of Banning. We are committed to providing a respectful and honest experience for all our customers. We look forward to seeing you again soon! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

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