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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
381 Reviews

381 Reviews of Diamond Hills Auto Group - Service Center

Sort by
December 06, 2023

Always great to deal with when getting service, disappointed this time, dirty steering wheel from greasey hands after service. More

by RAIDERILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Dec 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to leave us this review, Riley. We strive for a 5-star experience for all clients, and it appears we came up short this time. I will pass along your feedback to my team so we can ensure we improve our service. Please reach out if there is anything else we can do for you. Thank you! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 05, 2023

First time in. Ryan in the Service Dept. was very helpful. I’ll be back. More

by henleyalan50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Report | Print
Dec 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to Ryan! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 05, 2023

Available, on time and can do the job. Friendly personal. Clean shop, convenient location. Good looking cars on the lot More

by padewaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Dec 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 03, 2023

An hour and a half of our time was wasted while the salesman helped another person who came in after us More

by Johnruiz271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Report | Print
Dec 05, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to leave us your review, John. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 03, 2023

Quick and easy. Great service. Helpful staff. Service gets done in a timely manner. Thanks More

by JDALLAS124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Dec 05, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 01, 2023

No me arreglaron el defecto de mi carro y me dieron mal el # para hablar More

by MCANIZALES1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Dec 01, 2023 -

Diamond Chevrolet GMC of Banning responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 30, 2023

The service is very good . ricky was very helpful he put attention to every detail. More

by jose.agaton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Nov 30, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for leaving us this great review, Jose! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 29, 2023

Got and 🛢 change on my suburban got home woke up had oil in my driveway and oil all underneath the suburban I had to put air on all my 4 tires because they took air out tire sensor was on bad serv More

by TOMASSANCHEZ640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Dec 01, 2023 -

Diamond Chevrolet GMC of Banning responded

I have seen this review and I am concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 25, 2023

just complete great job all the time, great service and great service rep. very timely More

by HOOKSARIZONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Nov 27, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 21, 2023

Service department is not responsive. Was told it would be 4 to 5 days for parts to come in. Over three weeks later got no word. Called and left messages twice with service writer who did More

by pjluckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Report | Print
Nov 22, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. Here at Diamond Chevrolet Buick GMC, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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