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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
383 Reviews

383 Reviews of Diamond Hills Auto Group - Service Center

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October 19, 2023

Service department is excellent. Finance department that processes extended warranties needs improvement. Service department computer was unable to interface with warranty dates. More

by KEDEFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, service department
Oct 20, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss any of this in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 18, 2023

very courteous fast service have been a customer and would recommend this dealer to anyone More

by MUTEPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor first rate
Oct 19, 2023 -

Diamond Chevrolet GMC of Banning responded

I cannot thank you enough for your wonderful review of Diamond Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 16, 2023

It took a couple weeks to get parts for the repair that needed to be done. When the parts showed up they called me and i dropped the truck off and it was back to me by the end of the following day. More

by Ryan@scwce.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Oct 19, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate you for letting others know about your experience, Ryan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 16, 2023

Friendly and knowledgeable service employees, service completed in a timely manner and checkout simple and speedy. More

by kalelm969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Oct 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words. We feel our service department is what makes Diamond Chevrolet Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 15, 2023

Timely, excellent service. Always good recommendations. So glad they are so convenient. Waiting area always very clean and I was kept informed of progress. Very pleased wit More

by slotqen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Oct 18, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 14, 2023

Clean shop, timely service, and friendly staff . Everything was explained and reasonably priced. Very good! More

by steve@arndt-mcbee.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Oct 17, 2023 -

Diamond Chevrolet GMC of Banning responded

Wow, your kind words took my breath away, Steve! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 13, 2023

Painless and easy to deal with they even went above and beyond by picking me up from the airport. More

by ojedaerasmo
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 13, 2023 -

Diamond Chevrolet GMC of Banning responded

At Diamond Chevrolet Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 12, 2023

As always, Ryan took care of everything we needed. All the work was completed in a timely manner, everything we requested was done More

by RETKAWICOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 12, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for your review! We really appreciate your business and I am so happy that Ryan could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 11, 2023

I make an appointment. They take my van and that leaves me without a vehicle. I'm not happy - no loaner. Then they hold it for a couple of days without looking at it. T More

by MNMKEYBOARDS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky, Ryan
Oct 14, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us.

October 11, 2023

Never called back for repairs needed it has been 3 months,I will try not to use that dealer.. More

by GARCIACLAUDIA018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Oct 12, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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