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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
383 Reviews

383 Reviews of Diamond Hills Auto Group - Service Center

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September 27, 2023

they are the best around, very friendly, fast, and efficient. will come back for sure. More

by zbird23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Sep 28, 2023 -

Diamond Chevrolet GMC of Banning responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 26, 2023

Friendly staff that gives quick response and delivers results to make a speedy return of vehicle. More

by Gnicolas8383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Sep 28, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 26, 2023

Didn’t get a call when the car was done Called and went to voicemail More

by BOBRIEHLE
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 28, 2023 -

Diamond Chevrolet GMC of Banning responded

We’d like to thank you for sharing details of your recent experience at our dealership, Bob. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 23, 2023

Establishment is clean and the staff is alway polite and professionel. Repairs are done in a timely manner. More

by CROTGERSTIRADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Sep 26, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 22, 2023

Service Center Check in was good, easy appointment overall experience was good while waiting and fair price for service completed. A recommendation making the waiting area/coffee station a bit more co More

by DAVID.HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Sep 25, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback, David. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 21, 2023

I was happy that my service was completed while I waited. The service cost was very reasonable. More

by LESTOPLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Sep 22, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Diamond Chevrolet Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 21, 2023

Excellent service Ricky is always helpful and Mark ( the driver) is amazing 👍🏼 I appreciate you folks ! More

by OASIS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not sales
Sep 22, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 20, 2023

Service was great Ricky definitely new what he was talking about and is very professional. More

by RRAMIREZ08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 22, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Ricky does for Diamond Chevrolet Buick GMC and our customers. Hope to see you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 17, 2023

Great customer service Fast and good Thank you for a great service. Will recommend to a friend More

by JMNZ1946
Recommend Dealer
Yes
Employees Worked With
Feliz
Sep 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 17, 2023

I went for my regular oil change. I had scheduled it for 8:00am, right as they opened and there were three cars ahead of me all getting the same thing. It took 2 and a half hours for More

by Zlar
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Sep 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. Here at Diamond Chevrolet Buick GMC, we work hard to process everything as efficiently as possible, though it seems as if we have fallen short in this instance. As for the ordered part, we appreciate your patience as we, like many others around the country, are dealing with shortages which leave many parts on backorder for months at a time. We are looking forward to being able to fix that sensor for you when the part does come in. If you would like to discuss more details about any of this with us, please contact me directly. Take care. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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