Diamond Hills Auto Group - Service Center
Banning, CA
383 Reviews of Diamond Hills Auto Group - Service Center
I’ve had a lot wrong with my car AND went out of my way to use this dealership because of a salesman that use to work there named “Goody” I believe. Sadly, he has passed away but I came here for service b to use this dealership because of a salesman that use to work there named “Goody” I believe. Sadly, he has passed away but I came here for service because of him and how well he treated me. Despite spending a lot of money here on a couple occasions and my commitment to drive here for all my regular maintenance which I have done, I was told I could not get a courtesy ride home which I would have tipped generously for BUT no I’m not an important enough or valued customer. On top of that I AM uncertain if the $1’776.83 I spent this last time resulted in a safe drivable car DESPITE previously asking them to take my car on lambs canyon road to test it out because THAT is where problems become obvious with ma car driving up steep hills. As you can probably tell Imnot having my best day BUT what I have said is accurate and I will NOT bring my car back for further work EXCEPT I need someone to make sure the almost $2K this time that I spent was necessary and fixed the problem. My car is still struggling up steep grades makes noises and gets bad gas mileage. More
Bad customer service took my vehicle for oil change never got called. My vehicle stay overnight and I was calling all day long to check up on my vehicle. got called. My vehicle stay overnight and I was calling all day long to check up on my vehicle. More
Lack of communication and for the 2nd time didn't have a loaner vehicle I could use. They had my car for 3 days. I've got to find a different dealership loaner vehicle I could use. They had my car for 3 days. I've got to find a different dealership More