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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
383 Reviews

383 Reviews of Diamond Hills Auto Group - Service Center

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August 12, 2023

Constantly leaves dirty hand prints inside car. Service reps are not friendly. Not always do good work. More

by RITARN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Aug 14, 2023 -

Diamond Chevrolet GMC of Banning responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 11, 2023

Great experience, honest people, and a solid value. I would definitely buy from them again. More

by christopher.reinesch
Recommend Dealer
Yes
Employees Worked With
Rick Gill
Aug 11, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to share your feedback with us, Christopher! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 11, 2023

I’ve had a lot wrong with my car AND went out of my way to use this dealership because of a salesman that use to work there named “Goody” I believe. Sadly, he has passed away but I came here for service b More

by julinelarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who Bryan Mendes is But this program is bringing it up I dealt with Ricky nice but NOT aware that the amount of work I have gotten done should result in a ride home or /and at least my car washed on the outside , Bryan Mendes
Aug 14, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 09, 2023

Bad customer service took my vehicle for oil change never got called. My vehicle stay overnight and I was calling all day long to check up on my vehicle. More

by osoriojsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Aug 14, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we'd like to hear more about what happened and work together to come to a resolution that improves your experience.

August 09, 2023

Excellent service from this dealer. Always dependable and efficient. Wouldnt go anywhere else to purchase or for service. More

by GOLDENJOEY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 11, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 08, 2023

Was ok we t all the way there just to find out they won’t look at the noise in engine unless I pay 190 bucks I was told otheriwse on phone More

by svenjmadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Aug 10, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 08, 2023

Service rep worked hard to get my engine replaced and always gave me updates periodically. More

by RICKM85
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 09, 2023 -

Diamond Chevrolet GMC of Banning responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 07, 2023

Lack of communication and for the 2nd time didn't have a loaner vehicle I could use. They had my car for 3 days. I've got to find a different dealership More

by VASINVICTORY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Aug 09, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 05, 2023

The dealership was very clean. The service department writers helped me immediately and did a great job! More

by MTNBIKER505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Aug 08, 2023 -

Diamond Chevrolet GMC of Banning responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 03, 2023

Ryan in service always takes care of my car needs and I can count on him. More

by KEDEFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, service department
Aug 04, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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