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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
383 Reviews

383 Reviews of Diamond Hills Auto Group - Service Center

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August 02, 2023

Once I bought my vehicle this place treats you like a fly on the wall. Wish I shopped around first but I didn’t. If your out of options do not come here. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
Aug 04, 2023 -

Diamond Chevrolet GMC of Banning responded

Alice, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 01, 2023

Ill will not return for any auto service or to purchase a vehicle. It was a poor experience especially with the cashier! More

by GREG_SEGURA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Aug 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 31, 2023

Service was ok. Still haven’t received my title or license plate. I have called but never get a call back. More

by Kevin77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Aug 02, 2023 -

Diamond Chevrolet GMC of Banning responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can learn more about your visit and look into this situation for you. I look forward to hearing from you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 30, 2023

Great customer service skills and the work was done in a timely and a professional fashion. More

by revshepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Aug 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 30, 2023

Should of asked if we wanted filters changed during oil change, now I have to go back and change them More

by IBARRA.BLAS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Aug 01, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Diamond Chevrolet Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 27, 2023

It was fast and easy. They always do a good job. We like the night drop off More

by LYNNSAENZ00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just the service department
Report | Print
Jul 28, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Chevrolet Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 27, 2023

Shelby is very professional and helpful. The car looks amazing. There was a discolored spot on driver's seat, like chocolate and was unable to remove it. Sorry but this spot wasn't observed More

by analissa111314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Diamond Hill, Freddie. Shelby &Alice
Report | Print
Jul 28, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Diamond Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 26, 2023

As busy service is, they always have time to attend to my services. Thank you Diamond. More

by ALBERTCABRAL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby, Ryan, Ricky, and Miguel, Bryan Mendes
Report | Print
Jul 28, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 26, 2023

Amazing Dealership. the service was great and fixed it better than ever .I highly recommend this shop. Kat More

by KATHYPETERSEN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amon
Report | Print
Jul 28, 2023 -

Diamond Chevrolet GMC of Banning responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 21, 2023

I purchased my car from Diamond and have had oil changes done at the dealership. Could not be happier. More

by SEAFORT100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Jul 24, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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