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Diamond Hills Auto Group - Service Center
Banning, CA
381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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381 Reviews of Diamond Hills Auto Group - Service Center
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June 18, 2023
Shelby was my service writer and was very professional and pleasant. He handled business proficiently and got my truck completed extremely quickly. and pleasant. He handled business proficiently and got my truck completed extremely quickly. More
by mtntennisbum
Verified CustomerEmployees Worked With
Shelby Mcgargill, Bryan Mendes
June 13, 2023
Great experience ever. Mario , Albert and Jorge helped me out on my trade in . I’m so happy I went to Dimond Chevrolet Buick GMC .. Mario , Albert and Jorge helped me out on my trade in . I’m so happy I went to Dimond Chevrolet Buick GMC .. More
by Guererroarmando10@yahoo.com
Employees Worked With
Mario
June 11, 2023
Ricky Rameriz takes care of my car. He is honest and trustworthy. I am comfortable leaving my car and know it will be serviced as needed. He is honest and trustworthy. I am comfortable leaving my car and know it will be serviced as needed. More
by lequitaspear
Employees Worked With
Ricky Rameriz. Service Department
October 22, 2021
Well I don't know where to start. I used to like going to this dealership for service and purchases, but lately they have given really bad service on both ends. I am not sure what is going on with the overal this dealership for service and purchases, but lately they have given really bad service on both ends. I am not sure what is going on with the overall performance of this dealership. Doesn't feel like the customer is first when it comes to this place. They didn't service my vehicle correctly and when I expressed concern they were like oh well. So I guess that I'll have to take my business somewhere else. More
by Williamwhitaker
Employees Worked With
Unknown
December 18, 2020
Sold a NEW pre damaged vehicle improperly repaired. Shorted out in my driveway at 322 miles. Their service demolished my paint with a buffer. They gave me options to choose a third party body shop t Shorted out in my driveway at 322 miles. Their service demolished my paint with a buffer. They gave me options to choose a third party body shop to repair or use their shop. After they demolished the paint with the buffer I opted to use the third party. Because I did not choose them now they say they won’t paint it that it needs because no amount of polish will hide the damage they caused. They scraped actual paint off most the vehicle over 80 percent is ground down by a buffer. This was done at the 7500 mile service. This was done and they failed to fill my coolant that appointment and it was empty. Many other things, sadly. The owners wife is the sweetest lady, I bought two trucks there months apart tried to ride out using the service because it was local. BAD choice. I was told the managers don’t care about customers I thought that was wrong. I was wrong. Just drive 46 miles to get service and it was worth it! More
by angela.b
Employees Worked With
Gary Bodrov was a good salesman
October 08, 2018
Never again Last 3 repairs, different cars. Incomplete repairs or same issue recurring. Went in to simply add an additional key FOB they deprogrammed the entire c Last 3 repairs, different cars. Incomplete repairs or same issue recurring. Went in to simply add an additional key FOB they deprogrammed the entire car and existing FOB forcing me to buy yet another FOB so they could start over. The last straw is my car just left me stranded over a repair that was done TWICE 4K miles ago. I apparently insulted the service manager when I brought that up and was told to go elsewhere. NO PROBLEM. I vote with my money. So should you. Don’t waste your time and money here. More
by Camarrowman
Employees Worked With
Mark
