Diamond Hills Auto Group - Service Center

Thought I was going to get ripped off because I have an EV and it’s a dealership. The truth is I got a new battery for the EV and even installation for under 600 bucks. While it’s not exactly a little mone EV and it’s a dealership. The truth is I got a new battery for the EV and even installation for under 600 bucks. While it’s not exactly a little money but it wasn’t bad considering a new EV battery for the 12v is 400 bucks by itself. More

I recently brought my truck to Diamond Chevrolet in banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four days until I received a call saying the truck was ready for pickup. When I arrived to pick up my vehicle, I decided to inspect it. To my surprise, I noticed what appeared to be oil leaking from the newly replaced oil filter. I immediately brought it to the staff’s attention, and they took the truck back into the shop—only to wipe the leaking oil off with a rag rather than actually addressing the issue. To make matters worse, less than an hour after leaving the dealership, the coolant warning light came back on, despite the invoice claiming that the reservoir and sensor had been replaced. This service cost an outrageous $1,100, and yet the original problems remain unresolved. The lack of quality and attention to detail is extremely frustrating, and I’m left questioning whether my vehicle was properly serviced at all. I expected far better from a professional service department. I hope others carefully consider this experience before bringing their vehicle here for service. More

Andy was outstanding. Made sure I knew everything I needed from a service standpoint. Much appreciated! Made sure I knew everything I needed from a service standpoint. Much appreciated! More

Great service and excellent customer service. I will definitely be back to give your service. I will definitely be back to give your service. More

Was very nice and friendly. They fixed my car for me real. Quick and I was out even faster. They fixed my car for me real. Quick and I was out even faster. More

Andrew Amezquita is the best he always find the way to help me. Definitely I’ll chose him every time help me. Definitely I’ll chose him every time More

I reported my experience to the BAR. No customers should experience what I went through. No customers should experience what I went through. More

Please go see Andrew. Has the nicest service writer and is a very good listener. You can tell right away he is service is very genuine. Has the nicest service writer and is a very good listener. You can tell right away he is service is very genuine. More

Individual was very knowledgeable and helpful. Everything was done as he said it would be. Very timely. Very understanding about our not being able to get to and from Diamond and arranged for us t Everything was done as he said it would be. Very timely. Very understanding about our not being able to get to and from Diamond and arranged for us to get a ride. More

15k mileage truck in an out of dealership for 2 mo. No communication at the beginning and truck sat with no repairs being made. Parts not available. GM auth transmission change instead of valve body. A No communication at the beginning and truck sat with no repairs being made. Parts not available. GM auth transmission change instead of valve body. Albert tried to help by communicating. Picked up truck and drove it and discovered clunking sounds from back end. After I inspected underneath the truck, I discovered skid plate bolts started but not torqued. Battery ground disconnected. Trick still makes noise and hesitant to bring it back to the same dealership. Very disappointed in service after buying an 80k truck from them. Will seek repairs and future maintenance elsewhere. More