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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
403 Reviews

403 Reviews of Diamond Hills Auto Group - Service Center

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April 10, 2025

Since the change in ownership, the staff is more courteous and professional. The facility was always comfortable. Did not mine waiting for my car’s service More

by RCSOLOMON000606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service assisted me
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Apr 10, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! We’re thrilled to hear that you’ve experienced a positive change in our service at Diamond Chevrolet GMC of Banning. It's great to know that you found our staff courteous and professional, and that you enjoyed the comfortable atmosphere while waiting for your vehicle's service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

March 22, 2025

Andy was very customer oriented. Highly professional. Service with a smile. Always willing to go the extra steps for the customer! More

by BREWS2US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jed - very helpful always.
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March 21, 2025

Love this Place! !! All our truck get serviced there. 15 words is to many words. More

by CHRISTYMUCCILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Mar 22, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, Christy! We're thrilled to hear that you love Diamond Chevrolet GMC of Banning and trust us with servicing your trucks. We look forward to seeing you again soon! Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303‬

March 15, 2025

Very good service, they treated me very well. Andy gave me very good attention. Thank you More

by Sigijr81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Mar 15, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're delighted to hear that you received excellent service at Diamond Chevrolet GMC of Banning and that Andy provided you with attentive care. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303‬

March 06, 2025

Bought my SUV here 3 years ago and have been taking it in for regular services since. I’m actually very happy with them, everyone is usually very polite, friendly and helpful. More

by MAYRA A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Mar 06, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Mayra! We're glad to hear that you've been happy with the service at Diamond Chevrolet GMC of Banning and appreciate your loyalty over the past three years. Our team takes pride in providing polite, friendly, and helpful service to all our customers. We look forward to continuing to assist you with your SUV and hope to see you again soon! Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303

March 05, 2025

What good is an appointment when i wait 25 minutes to get checked in and then over 2 hours to get service completed? Then have to put up with a smart xxx service writer. More

by SJTATE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Mar 07, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Steve. We understand that timely service is essential, and we appreciate your feedback regarding the wait times during your recent visit to Diamond Chevrolet GMC of Banning. Your concerns are important to us, and we continually strive to improve our processes. Please feel free to reach out directly if you'd like to discuss this further. We look forward to serving you better in the future. Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303

February 27, 2025

They lie about service try to reach manager all day no one returns call would of given a 0 I would like someone to call will write letter to gm More

by NORELLIANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None don't knoe
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Mar 01, 2025 -

Diamond Chevrolet GMC of Banning responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

February 25, 2025

Terrible service. Oil change and tire rotation. When I arrived to pickup my vehicle the tire rotation had not been done. I had to wait another hour for completion. The More

by tmce00a
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Feb 27, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your feedback. I understand how frustrating your experience at Diamond Chevrolet GMC of Banning must have been regarding your oil change and tire rotation. I appreciate you bringing these concerns to my attention, including the tire rotation and vehicle inspection. I encourage you to reach out to me directly so I can discuss your experience and ensure that your vehicle receives the attention it deserves. Thank you for giving us the opportunity to improve. Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303‬

February 22, 2025

I was very happy, my oil change and tire rotation only took about an hour, I was very satisfied, I would recommend to others!!! More

by RVHEREDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy from service
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Feb 23, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We’re thrilled to hear that your oil change and tire rotation at Diamond Chevrolet GMC of Banning were completed in about an hour and that you were very satisfied. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

February 20, 2025

Great service and on time I will be back did not have to wait long More

by FEENEY4352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback! We’re thrilled to hear that you received great service and that we were able to accommodate you without a long wait. We look forward to seeing you again at Diamond Chevrolet GMC of Banning for your next visit! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

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