Diamond Ford

The customer service at this service center was excellent. The service employee remained professional during a very busy time and not so patient customers. I was disappointed in the service - my excellent. The service employee remained professional during a very busy time and not so patient customers. I was disappointed in the service - my vehicle sustained a ding/scratch during service and there were oily fingerprints left on the interior. More

the experience was great and I really like my sales person that helped me. wonderful job person that helped me. wonderful job More

There was no nonsense. The salesman was very straightforward. My experience was a good one. The salesman was very straightforward. My experience was a good one. More

Amable siempre atento concentrado en su trabajo rapido y lo mas importante no me iso esperar gracias René gracias lo mas importante no me iso esperar gracias René gracias More

Good people that care I like doing business with them. I would do it again and recommend the dealer. I would do it again and recommend the dealer. More

I had a really good experience with Rene and he went above and beyond to make sure I had the car I needed. above and beyond to make sure I had the car I needed. More

You have a wonderful asset in your employee, Barrett Howle! He is the only reason I bring my car in for service at Lancaster Diamond Ford. Barrett cares about his customers and goes out of his way to gi Howle! He is the only reason I bring my car in for service at Lancaster Diamond Ford. Barrett cares about his customers and goes out of his way to give us the best service possible. More

Dan was very helpful and gave me constant update. My car was ready in 3 days as promised. My car was ready in 3 days as promised. More

Brian was extremely knowledgeable and great to work with on purchasing a F150. Eric the floor manager was also pleasant to work with and very fair and honest. on purchasing a F150. Eric the floor manager was also pleasant to work with and very fair and honest. More

Buying the truck was easy, took a little while, but that is expected. Bought the extended warrantees, but changed my mind on the. Requested refund and had to go back and forth on with the finance lady. Fina is expected. Bought the extended warrantees, but changed my mind on the. Requested refund and had to go back and forth on with the finance lady. Finally got them cancelled. It has been two months warrantees still haven't been refunded to the balance of the loan. Have called and emailed the general manager for the past two weeks with no response. If you are wanting any kind of communication or updates go with a different dealer. Horrible experience More