Diamond Ford

Big shout out to Jessica in service department, very easy to work with and communicates every step of the way. thank you Jessica, pleasure working with you to work with and communicates every step of the way. thank you Jessica, pleasure working with you More

Everything went well Barret gets me in and out Calls me with updates through out the day Always feel taken care of with updates through out the day Always feel taken care of More

Great customer service by our service provider Jessica with the routine maintenance on our truck! with the routine maintenance on our truck! More

I am not always happy when I have to wait a long time for routine service, but because I like to know that my car is being serviced by trained service mechanics it is worth the wait to insure that it is prop routine service, but because I like to know that my car is being serviced by trained service mechanics it is worth the wait to insure that it is properly done as opposed to using a jiffy service where the folks doing the service are not known to be properly trained in the servicing of the car beyond knowing where the drain plug is. More

Drove pretty far to get a car from them Rene was good but the rest of the staff does not help at all, they all care about is the sale and the did not print out any of the paperwork required, after car delive the rest of the staff does not help at all, they all care about is the sale and the did not print out any of the paperwork required, after car delivery noticed the AC system is not working properly and I went to other dealerships trying to see if they could fix it but Diamont Ford did not provide me with a paper copy of the warranty paperwork or the whole contract of the vehicle then I kept calling diamond ford and they never replied or took any action on the matter, I live quite far from there so I cannot take the car to them to fix it, when they answered the phone they were avoiding my calls for about a week until I got a hold of them but still no paperwork I have the car sitting at home until I get the warranty to kick in in one month as they said the AC does not work at all and is only blowing hot air. Very Very bad customer service I am never going to that place again when it comes to fixing the maintenance issue they just avoid you and the other dealerships near to where I live want to charge me out of pocket because they cannot see the warranty information. I bought a red Toyota highlander they had. More

We are very happy with our purchase. Excellent customer service and personal very professional. Definitely recommend to my family and friends. Excellent customer service and personal very professional. Definitely recommend to my family and friends. More

Diamond Ford have a great variety of vehicles to choose from . Rene, Brian, and hamid were very knowledgeable and helpful. I always had a great experience and have now purchased my second car from them. from . Rene, Brian, and hamid were very knowledgeable and helpful. I always had a great experience and have now purchased my second car from them. More

My service writer Barret makes me feel confident I am getting what I need and nothing more. I stay with Diamond Ford because I can trust them! I have had repair and regular vehicle service done with the getting what I need and nothing more. I stay with Diamond Ford because I can trust them! I have had repair and regular vehicle service done with them for the last 3 years! My oil changes come with a tire rotation and my car gets washed! You get loyalty rewards and great discounts in the mail! I trust Barret and Diamond Ford and will get ALL of my services done here! More

My advisor is very knowledgeable regarding what I need to get done. The team there always gives great service get done. The team there always gives great service More

Very glad to take my Explorer to Diamond Ford for them to take care of any mechanical issues. take care of any mechanical issues. More