Diamond Ford
Lancaster, CA
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641 Reviews of Diamond Ford
Wasted my time saying they were ready with parts for repairs when they weren’t. Had to return twice before it was fixed, they only fixed it in part and left me driving my car for an month on a partial f repairs when they weren’t. Had to return twice before it was fixed, they only fixed it in part and left me driving my car for an month on a partial fix until it was nearly broken to the point of being towed there. Now my vehicle runs 500 RPM than before which is likely screwing my gas mileage and they did not return my call to ask about how to fix this. Terrible. Nice customer service is a front for subpar repair work by their mechanics. More
Purchasing my new Explorer from Diamond Ford has been a pleasure from our Sales personnel and now to our Service personnel Keeping us on top of what they were doing and when we can expect the car to be re pleasure from our Sales personnel and now to our Service personnel Keeping us on top of what they were doing and when we can expect the car to be ready to be picked up. Five stars for the entire Diamond Ford dealership More
They just opened one in Palmdale but I go to Lancaster because I feel like I know and trust them they are so helpful and take care of what ever I need. because I feel like I know and trust them they are so helpful and take care of what ever I need. More
Went to the dealer to have my wife’s dashboard reviewed and have our windshield wipers replaced. They are still researching what to do for the dashboard they replace the windshield wipers however, the back and have our windshield wipers replaced. They are still researching what to do for the dashboard they replace the windshield wipers however, the back windshield wiper as we went home is not working properly. I need to go back to get that replaced people. The people at the front counter were awesome great smiles the lady who I can’t remember her name looks like she could be about 27 years old was great and the man trying to help us with the dashboard was also very cooperative. More

