Diamond Ford - Service Center

Carlos Sr. from Quick Lane does an excellent job, he is friendly and helpful. I let him know the issue on my vehicle and he made sure it was cover under warrant from Quick Lane does an excellent job, he is friendly and helpful. I let him know the issue on my vehicle and he made sure it was cover under warranty and got it fixed. It was not done the same day because a part was order but by the next day, I had my car back. Thank you, Carlos More

Your employees are nice and curious. Didn’t take a long time working on my car. I was in and out. Rick let me know that they would call me to let me know when the part they ordered for w Didn’t take a long time working on my car. I was in and out. Rick let me know that they would call me to let me know when the part they ordered for will come in so I wouldn’t have to keep driving down there. You have a pleasant crew of people. I give them 5 stars ⭐️ More

Very friendly employees, appeared to be quite knowledgeable about all aspects of their job. Kept in contact with updates during the appointment. knowledgeable about all aspects of their job. Kept in contact with updates during the appointment. More

Took a little longer than we thought, but everything is fixed and safe for me to drive! fixed and safe for me to drive! More

Everyone I have encounter at this dealer has been courteous. They have fixed a couple recalls and I am updated on my warranty. I'm always able to book an appointment within that same week. courteous. They have fixed a couple recalls and I am updated on my warranty. I'm always able to book an appointment within that same week. More

6 weeks is a little long for a repair! First 2 weeks nothing was done! First 2 weeks nothing was done! More

Excellent service, honest employees passing quality workmanship. Understood my want's and needs. Fair pricing. workmanship. Understood my want's and needs. Fair pricing. More

The service department was very good. The woman in the service department was kind and knowledgeable. I really like the mobile service and the repair man explained exactly what he had to The woman in the service department was kind and knowledgeable. I really like the mobile service and the repair man explained exactly what he had to service. Good Job!!! Keep up the good work!!! More

Really great in and out great service, Barrett is always our service rep does a great job our service rep does a great job More

The service department was excellent once you are there in person to have the work performed. Unfortunately the phone systems is very lousy. Took me over 2 days and several calls to make the appointment wi in person to have the work performed. Unfortunately the phone systems is very lousy. Took me over 2 days and several calls to make the appointment with the service department. Even asked to talk with the on duty service manager and was put through to a voice mail and that person never returned the call. Jessica Des Jardins, my Service Advisor, was excellent to work with. Highly recommend working with her if you can. More