Diamond Ford - Service Center

Their still trying to find the major problem, but found another problem that needed fixing also! another problem that needed fixing also! More

You kept my car for 5 weeks. No loaner car. My 2017 ford escape needed a 2 nd engine! Service advisor Barret Howle terrible at returning calls. I picked up my car and had to read No loaner car. My 2017 ford escape needed a 2 nd engine! Service advisor Barret Howle terrible at returning calls. I picked up my car and had to read through my paperwork and find out I need transmission mounts! Barret has STILL NOT RETURNED MY CALLS to explain what I need!! Diamond Ford Dealership Lancaster is TERRIBLE! I would NEVER RECOMMEND ANYONE DO BUSINESS WITH THEM. I WOULD NOT EVEN RECOMMEND MY WORST ENEMY TO GO THERE. THATS HOW BAD!! More

I used the quick lane service on a Saturday, it was so easy and q quick even with no appt The staff was friendly and informative. easy and q quick even with no appt The staff was friendly and informative. More

Excellent service friends faster efficient and reliable Nice guy's 💪💪💪 recommended professionals dedication good service Nice guy's 💪💪💪 recommended professionals dedication good service More

Got me in and out quickly. Made it possible to get what I needed done. Made it possible to get what I needed done. More

I really like dealing with Dan and Jessica because even though they are very busy they still respect and treat people like family and with great customer service. though they are very busy they still respect and treat people like family and with great customer service. More

Service was quick and they throughly checked my vehicle for any potential problems. Barett is a great service advocate. for any potential problems. Barett is a great service advocate. More

Jess in the service department is awesome, she went over what was gonna be done and also checked on a recall I had on my 2017 Edge, she contacted me during the repair and made recommendations on parts neede what was gonna be done and also checked on a recall I had on my 2017 Edge, she contacted me during the repair and made recommendations on parts needed, Thanks Jess More

All of the personnel, especially Barret, were very professional and courteous in dealing with my issues. He explained everything in detail and provided updates along the way and finished the job quick professional and courteous in dealing with my issues. He explained everything in detail and provided updates along the way and finished the job quicker than expected. He made my experience with Diamond Ford a very positive one. Barret is an asset to your company! More

Very professional and courteous and I didn't have to wait long to have my vehicle returned to me. long to have my vehicle returned to me. More