Diamond Ford - Service Center
Lancaster, CA
445 Reviews of Diamond Ford - Service Center
I am not always happy when I have to wait a long time for routine service, but because I like to know that my car is being serviced by trained service mechanics it is worth the wait to insure that it is prop routine service, but because I like to know that my car is being serviced by trained service mechanics it is worth the wait to insure that it is properly done as opposed to using a jiffy service where the folks doing the service are not known to be properly trained in the servicing of the car beyond knowing where the drain plug is. More
My service writer Barret makes me feel confident I am getting what I need and nothing more. I stay with Diamond Ford because I can trust them! I have had repair and regular vehicle service done with the getting what I need and nothing more. I stay with Diamond Ford because I can trust them! I have had repair and regular vehicle service done with them for the last 3 years! My oil changes come with a tire rotation and my car gets washed! You get loyalty rewards and great discounts in the mail! I trust Barret and Diamond Ford and will get ALL of my services done here! More
appreciate the service advisors. Brought my truck in for a sunroof issue and they ordered the part and i need to come back to get it installed. Hope to make the return trip to be f Brought my truck in for a sunroof issue and they ordered the part and i need to come back to get it installed. Hope to make the return trip to be fully repaired and complete the review. More
My service advisor Barret Howell is fantastic. My problem is getting return phone calls from anybody at the dealership when I leave a message or an email as nobody ever returns. Those calls howeve My problem is getting return phone calls from anybody at the dealership when I leave a message or an email as nobody ever returns. Those calls however, Barret had a mother pass away and that took time for him to call back, but he did. Others have never called back. We need a windshield wiper replaced and you don’t have them in stock for the rear windshield for my Wife’s bronco! Bummer! More
Dan DiGiovanni did a great job. Above and beyond what I expected. I'm a retired wholesale supply branch manager who was in charge of all service personnel. He's very adept at what h Above and beyond what I expected. I'm a retired wholesale supply branch manager who was in charge of all service personnel. He's very adept at what he does. More
MY took my truck in for a recall repair . The work was completed in just a few hours I was contacted via phone. When I arrived to pick up my vehicle the paper work was ready/completed. The The work was completed in just a few hours I was contacted via phone. When I arrived to pick up my vehicle the paper work was ready/completed. The only issue was the wait time to pick up my truck.. More