Diamond Ford - Service Center
Lancaster, CA
445 Reviews of Diamond Ford - Service Center
I took my Truck in for an oil change and recall inspection The service was done and set up appointment for the recall service .They were very friendly and nice , keep up the great service . inspection The service was done and set up appointment for the recall service .They were very friendly and nice , keep up the great service . More
Thank you Dan Di Giovanni, for your outstanding service , you take such good care of our cars and work trucks. we know we can count on you . which in the past has not been the case so thanks to Mr Dan we are you take such good care of our cars and work trucks. we know we can count on you . which in the past has not been the case so thanks to Mr Dan we are returning to ford for our service and repairs. More
My last service we did was the works. Great value for the money. I have never really had a problem with Diamond Ford service. I did have a complaint once and Brook helped me out and the Great value for the money. I have never really had a problem with Diamond Ford service. I did have a complaint once and Brook helped me out and the question was resolved. Brook is a really good Service Mgr. Thank you. More
Dante and the staff of Diamond Ford are awesome! They took great care of my 2017 Mustang. The only thing that I wasn't happy with was the repair of the Safety Recall item, which was pushed to next They took great care of my 2017 Mustang. The only thing that I wasn't happy with was the repair of the Safety Recall item, which was pushed to next week because parts had to be ordered and I didn't find out about it until I went to pick up my car. While I understand that each case/car is different, I figured that since that was the main reason I was having my car serviced, was for that very reason. So, I will take my car back next week to finish the work. Other than that I give them 5 Stars, A+! More
Wasted my time saying they were ready with parts for repairs when they weren’t. Had to return twice before it was fixed, they only fixed it in part and left me driving my car for an month on a partial f repairs when they weren’t. Had to return twice before it was fixed, they only fixed it in part and left me driving my car for an month on a partial fix until it was nearly broken to the point of being towed there. Now my vehicle runs 500 RPM than before which is likely screwing my gas mileage and they did not return my call to ask about how to fix this. Terrible. Nice customer service is a front for subpar repair work by their mechanics. More