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Diamond Ford - Service Center

Lancaster, CA

4.4
445 Reviews

445 Reviews of Diamond Ford - Service Center

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August 05, 2023

Dan did a great job as usual. Alway informative, on time as promised. Answers all my questions. Thank you for your excellent work. More

by cmcsmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DeGionanni
Aug 09, 2023 -

Diamond Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 05, 2023

Went in for an oil change on my Mustang and service was very quick. I was in and out in no time. More

by CWILLIAMS125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 09, 2023 -

Diamond Ford responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 04, 2023

Diamond ford service is amazing, Barrett is efficient and knowledgeable. I appreciate his professionalism and kindness. More

by WEST.DEB000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barrett in service
Aug 09, 2023 -

Diamond Ford responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 04, 2023

You are service people are very efficient, and with a smile! OK my biggest problem is getting through front of you from office lying to get to the service department and then nobody can pick up so I now More

by WAYNEHOEFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Aug 09, 2023 -

Diamond Ford responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 04, 2023

Dan in service is very good at his job. Everything went smoothly and was ready like promise. More

by Bobh399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 09, 2023 -

Diamond Ford responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Dan does for Diamond Ford and our customers. Hope to see you again soon! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 04, 2023

The service was really good and the service advisor Donte was great. He supplied help and understanding. However,.I really don't appreciate Fords need to nickel and dime it's customers. Especially when it's More

by BMW X3-28i
Recommend Dealer
Yes
Employees Worked With
Dante Aragon
Aug 09, 2023 -

Diamond Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 04, 2023

Excellent service! Daniel was friendly and knowlegeable! I appreciate the expedient and professional sevice I received. I Thank and my Super Duty thanks you!! More

by MARK S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel DiGiovanni
Aug 09, 2023 -

Diamond Ford responded

Thank you for taking the time to write this review. I am pleased to hear that Daniel was able to provide an efficient and overall positive experience. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 03, 2023

Quick lane Staff was professional and prompt. Service was great and I will recommend to others More

by HAPPYMOM0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane staff
Aug 08, 2023 -

Diamond Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 02, 2023

Jessica provided excellent communication and service. Problem with vehicle seems to be resolved, I will return for additional service when needed. More

by gibsonflyingv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 07, 2023 -

Diamond Ford responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 02, 2023

Good attention good service customer service excellent I m happy for fixing my truck! G More

by Martinez_jr73@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio
Aug 07, 2023 -

Diamond Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

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