Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Diamond Ford - Service Center

Lancaster, CA

4.4
445 Reviews

445 Reviews of Diamond Ford - Service Center

Sort by
August 01, 2023

Accommodates the customer's needs and schedule. Very helpful and friendly. Follow through was great. More

by MILLSJK79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fast Lane
Report | Print
Aug 04, 2023 -

Diamond Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 01, 2023

Terrible warranty on battery service . Misinformation before I brought it in to Quick Lane Overcharged Battery Replaced under warranty Took 3 days to replace Batteries 2 days to te More

by DONWHITEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quick Lane Lancaster Ford
Report | Print
Aug 07, 2023 -

Diamond Ford responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 01, 2023

Jessica was great, very efficient and did exactly what needed to be done. I will be coming back. More

by EGSTROM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Andrade, Brian Miller, Ramon Audea
Report | Print
Aug 03, 2023 -

Diamond Ford responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 31, 2023

Jessica is always friendly and approachable. She always takes care of my vehicle needs in timely and professional manner. She is a joy to work with. :-) More

by REDDOG554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica - Service dept
Report | Print
Aug 03, 2023 -

Diamond Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 30, 2023

Great service provided by Dan DiGiovanni and the technicians who serviced my SUV. I will return to Diamond Ford should I need future service. More

by YANKEES96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DiGiovanni
Report | Print
Aug 02, 2023 -

Diamond Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 30, 2023

Excellent and professional service, I came without appointment and they are able to take my car for the service. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Aragon
Report | Print
Aug 02, 2023 -

Diamond Ford responded

Thank you so much for taking time out of your day to share your experience with everyone, Debbie. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 30, 2023

Everything was done as requested. Service team communicated and answered all questions during the visits More

by BOBBYPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Aug 02, 2023 -

Diamond Ford responded

I appreciate you for letting others know about your experience, Bobby! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 29, 2023

The service was really awesome and the worker was always letting me know about my car. More

by Jamesreynosa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret howle
Report | Print
Aug 01, 2023 -

Diamond Ford responded

I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 29, 2023

Service department is very nice and helpful. Dan DiGiovanni answered all questions and kept me informed on the status of my vehicle. More

by SIERRASAINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DiGiovanni
Report | Print
Aug 01, 2023 -

Diamond Ford responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Dan does for Diamond Ford and our customers. Hope to see you again soon! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 28, 2023

Barret Howle in the service department is my main reason for returning to Diamond Ford. More

by gordonhopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Report | Print
Aug 01, 2023 -

Diamond Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

1
...
23
24
25
...
45