Diamond Ford - Service Center

My experience at Diamond Ford is as usual. Treated professionally and in a timely manner. I am always satisfied at Diamond Ford. Treated professionally and in a timely manner. I am always satisfied at Diamond Ford. More

The new quick lane went very smooth. The employees were very helpful and the waiting area was nice too. The employees were very helpful and the waiting area was nice too. More

The worst dealership in America, phones don't work, service advisor never return your call, they over charge for service. You have to wait for days to get a phone call back. Poor customer service. The service advisor never return your call, they over charge for service. You have to wait for days to get a phone call back. Poor customer service. The dealership needs to be closed or ownership needs to change, half the service dept needs to fired. Just the worst the worst Dealership and Service Department..... More

Barrett Howle is an excellent Service associate! always helpful, prompt and kind! I will be back! always helpful, prompt and kind! I will be back! More

Work done timely manner. Called for pickup when done. Dan service representative very professional and cordial. Called for pickup when done. Dan service representative very professional and cordial. More

Dan, my Service Advisor, was very professional and answered all my questions. The repair was not completed correctly after the first day. I had to leave the vehicle for a second day so the technicia answered all my questions. The repair was not completed correctly after the first day. I had to leave the vehicle for a second day so the technician could perform a calibration of the replaced brake assembly. Dan ensured my SUV was repaired correctly. His estimate of completion times was very accurate. Great service experience! More

All the folks in service are very curtious and informative. Took good care of me and my vehicle and the drivers buttons work just fine. T'anks John Bartley informative. Took good care of me and my vehicle and the drivers buttons work just fine. T'anks John Bartley More

Barrett was amazing! Very kind, professional and knowledgeable!! I’ll be back for a tune up! Very kind, professional and knowledgeable!! I’ll be back for a tune up! More

The staff at this Dealership have been outstanding to work with - both the Service Department and parts Department. I am in charge of a small Fleet with minimum staff and my time is valuable and the staf work with - both the Service Department and parts Department. I am in charge of a small Fleet with minimum staff and my time is valuable and the staff here always try their best to accommodate our needs - Thanks a bunch! More

Unfortunately I had to wait half an hour to get help even with an appointment with an appointment More