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Diamond Ford - Service Center

Lancaster, CA

4.3
446 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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446 Reviews of Diamond Ford - Service Center

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June 15, 2023

Mr Dante Aragon was my go to person when I arrive at Diamond Ford Mazda Lancaster for My Very 1st Oil Change Rotate Tires Overall Complete Checklist for my Ford Bronco Sport He was very professional and More

by zandrinewilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Aragon
Jun 21, 2023 -

Diamond Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 14, 2023

Excellent service. I did not have to wait long, for my car to be serviced. More

by KARIM
Recommend Dealer
Yes
Employees Worked With
I would highly recommend Barret
Jun 20, 2023 -

Diamond Ford responded

Thank you for reaching out, Karim! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 14, 2023

Fast and good service . Thank for the good service that y’all made to us More

by SISTERSOFWATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 20, 2023 -

Diamond Ford responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 14, 2023

Professional and upfront in their explanations on services. Quick service and kept me informed. Thanks More

by BLAKEDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Day
Jun 20, 2023 -

Diamond Ford responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 10, 2023

Jessica was amazing as usual! I am still awaiting an outcome however, on my tail gate straps that were incorrectly installed in the Fall of 2022, on my Ford F250. This was part of More

by FALCON_690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 15, 2023 -

Diamond Ford responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

More
June 09, 2023

Best service department I ever went to. They treat you like family and get you taken care of swiftly. They know what they are doing over there! Thank you Diamond Ford! More

by ASHLEY.STAFFORD4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Jessica Dan
Jun 14, 2023 -

Diamond Ford responded

Ashley, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 09, 2023

Very friendly and quick service. I would recommend this service location to my friends and family. More

by Dodgermom23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 14, 2023 -

Diamond Ford responded

I cannot thank you enough for your wonderful review of Diamond Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 09, 2023

Helpful, friendly and performed on time. They took time to help me understand what was needed and what they did. More

by MACDOWELL_MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jun 14, 2023 -

Diamond Ford responded

Macdowell, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 09, 2023

Easy to get the vehicle serviced. No problem at all and the service was quick. More

by RENE_MICKEY08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barrett Howle
Jun 14, 2023 -

Diamond Ford responded

Rene, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

June 08, 2023

Great service I will definitely go back and I would recommend . The staff was helpful More

by Rudy818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 13, 2023 -

Diamond Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 949-3586

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