Diamond Ford - Service Center

Sales,Finance,Fleet & Service are all friendly and knowledgeable. Followup is great and we always get an appointment the day we ask. After purchasing the Escape, Fleet installed a receiver in a timel knowledgeable. Followup is great and we always get an appointment the day we ask. After purchasing the Escape, Fleet installed a receiver in a timely manner while we took the shuttle van home. The dealership always follows up on anything they do with a call. More

Excellent service,the facility is soo clean,the employees are kind and helpfull.I recommend this facility to my sister & my Dad,i will be going back again & again,next visit will be to change the break's soo are kind and helpfull.I recommend this facility to my sister & my Dad,i will be going back again & again,next visit will be to change the break's soo soon,i would like to thank Mrs. Shanna for her kindness.Thank you. More

I went to the Antelope Valley Ford Lincoln Mercury Dealership for an Oil change because I had a coupon from them. The service was FAST, FRIENDLY, AND VERY INFORMATIVE. They gave me non-stop updates on Dealership for an Oil change because I had a coupon from them. The service was FAST, FRIENDLY, AND VERY INFORMATIVE. They gave me non-stop updates on my car and even helped me to decide before leaving, that I would definately come back for future service! GREAT EXPERIENCE!!! More

I recently purchased a vehicle, Ford Five Hundred at a different dealership. I took my vehicle for the first time for an oil change. Kathy assisted me. She was very professional and curtious. She took her different dealership. I took my vehicle for the first time for an oil change. Kathy assisted me. She was very professional and curtious. She took her time in explaining all the services and prices in addition to dumb questions. I told kathy about my new car and how it only came with one key. Kathy examined my key and informed me that she could have another one made for me. Kathy sold me a new key, and an oil change, and inclusive provided me with a membership rewards card the allows me to save everytime i get service. I was satisfied with the service that Kathy gave me. She made a big difference and i felt that i established a relationship with AV Ford. Josh worked on my vehicle and was able to answer all questions in a way i could undertand. I appreciate josh's fast service and extensive automotive knowledge. Thank you AV Ford Fernando Sanchez 661-526-7427 More

Kathy informed me about everything they were doing. Gave me a heads up on future service. They are always helpful there. Great price on service. Quick. We love our Ford Dealership! After years of dealing wi me a heads up on future service. They are always helpful there. Great price on service. Quick. We love our Ford Dealership! After years of dealing with other dealership that provided high prices and very poor repairs...this is a breath of fresh air! More

Went in for my schedule oil change, was out fast, and they even washed the car. The new lounge at the dealership is wonderful, the wireless service provided for free makes the wait time, which is short, they even washed the car. The new lounge at the dealership is wonderful, the wireless service provided for free makes the wait time, which is short, very productive as I was able to work while I was there. More

I took my truck in to take advantage of a great special for an oil change and filter. Ray from the Service Dept. called and pointed out the truck needed new brake pads. Although I was going to change the for an oil change and filter. Ray from the Service Dept. called and pointed out the truck needed new brake pads. Although I was going to change them myself, I had the Service Dept. do it and they did a great job. They also did a 70,000 mile check up which saved me a lot of time. Now I am ready to go on vacation without the stress of having to do things myself! More

VERY friendly people working there. They get the job done right, and as quickly as possible. The work that has been performed has been required not only for the performance of my vehicle, but for my own done right, and as quickly as possible. The work that has been performed has been required not only for the performance of my vehicle, but for my own peace of mind. As long as the dealership continues to perform to these standards, I will continue to be a loyal customer and recommender. More

I had a very positive experience with all staff at AV Ford. Kathy and Keri were helpful and exhibited great customer service skills. I appreciate the fact that this dealership is family owned, thus pass Ford. Kathy and Keri were helpful and exhibited great customer service skills. I appreciate the fact that this dealership is family owned, thus passing that feeling of caring and personal attention to their customers. They have a sense of community and caring that is not found at other dealerships in the area. I would recommend this dealership to friends and family, not just for vehicle purchases, but for service as well. I have owned over 40 vehicles in my lifetime and have dealt with many people in the auto industry, therefore I can certainly recognize good service. Thank You More