Diamond Ford - Service Center
Lancaster, CA
445 Reviews of Diamond Ford - Service Center
Keri & Cathy at the quicklane service dept are courteous, knowledgeable, & provide quick accurate repairs as promised. They truly show genuine concern my vehicle repair needs. I have been a customer since Ju knowledgeable, & provide quick accurate repairs as promised. They truly show genuine concern my vehicle repair needs. I have been a customer since June of 2009 & since then taken all my ford vehicles at this dealership for service/repairs. I Recommend thier technicians & new quicklane facitliy which is customer friendly and provide expedient repairs. They also provide a firendly shuttle service that will pick/drop you off where your need to be while your vehicle is being serviced. More
I have been going to AV Ford for several years with several vehicles. Adrian is the best representative that I have ever had. He remembers who I am and always gives me the best price or the best deal several vehicles. Adrian is the best representative that I have ever had. He remembers who I am and always gives me the best price or the best deal. I never have a problem geting my vehicles in right away and Adrian always lets me know if anything has come up or changed on my service. I wouldn't go anywhere else. More
Went in to get tires balanced due to vibration. Keri pointed out where tires had almost worn through due to bad alignment. She worked a deal for tires, John took me to the theater while work was done, pointed out where tires had almost worn through due to bad alignment. She worked a deal for tires, John took me to the theater while work was done, and everything went fast! The service tech even explained what he was doing while he worked on the alignment of the car. More
I was completely satisfied with this service appointment. Rey was great! I will continue to bring my car back to the Antelope Valley Ford Dealership for my car. I have been a faithful Ford customer ever s Rey was great! I will continue to bring my car back to the Antelope Valley Ford Dealership for my car. I have been a faithful Ford customer ever since I got my 1995 Ford Explorer in 1997. I won't bring my car anywhere else. More
The Employes are very curtious and they give you personal service as well, even provide you transportation home if your vehicle will take awhile to get serviced. Usely the wait isn't long. I needed upholst service as well, even provide you transportation home if your vehicle will take awhile to get serviced. Usely the wait isn't long. I needed upholstery work done on my seat. The work they done was very very very good work, I am extremely satified with A.V. Ford's Service Center. They also give very generous Cash and Discount incentive for their customers, that alone I make sure I stick with my general maintenance schedules. Thanks A.V. Ford for the great service. More
You usually just get what you pay for but it is employees like Bret in fleet that keep you coming back. Thanks Bret! I would change the required lenght of the review. Somethings are best said in short. Can y like Bret in fleet that keep you coming back. Thanks Bret! I would change the required lenght of the review. Somethings are best said in short. Can you clone other employees to be like Bret? I don't want to embarass him. Thanks More
I am very pleased with every aspect of the service department at Antelope Valley Ford.My service advisor, Adrian Toma, was very knowledgable and helpful in answering questions that I had about my For department at Antelope Valley Ford.My service advisor, Adrian Toma, was very knowledgable and helpful in answering questions that I had about my Ford Fusion. He made sure that my car was dealt with in a timely manner when I brought it in to be serviced. I felt that it was important to him that I was properly informed and taken care of. The service technician even came out and explained the part in detail to me that had to be ordered. The young lady at the window where I checked out after my servicing was was friendly too. This undoubtedly has been the best service department to deal with out of all of the different cars I have owned through the years (most of which were foreign). More
I brought my 2007 Expedition in for the 30,000 mile service and Adrian assisted me as my service advisor. I have been using Antelope Valley Ford for several years I feel that they always have done a gr service and Adrian assisted me as my service advisor. I have been using Antelope Valley Ford for several years I feel that they always have done a great job keeping my Ford vehicle properly maintained. All the AV Ford employees I have worked with have been friendly and pleasant to work with. The work is always finished on time as promised and they provide great quality at a reaonable price. I would recommend their service to anyone! More
My visit was pleasant. The advisor was friendly and let me know that I could wait for my service, since it was only for an oil change & tire rotation. The price is higher that what I've paid at another lo me know that I could wait for my service, since it was only for an oil change & tire rotation. The price is higher that what I've paid at another locations; however, I realize labor costs are included so the price is a bit higher. The cashier was very nice and let me know that I could get an extra key made within 1 hour and assisted me in making an appointment to make that happen. I've been with only 1 key since I purchase the vehicle. Thank you AV Ford! More