Diamond GMC Cadillac Palmdale

Iris and Francisco were very helpful. This was my first time bringing my vehicle in for service as I had trouble getting it in for an appointment since I purchased my vehicle. I left mult This was my first time bringing my vehicle in for service as I had trouble getting it in for an appointment since I purchased my vehicle. I left multiple messages that went to voicemail. This is why I am not giving a 5 star. I was treated well by Iris and Francisco. Hopefully the service department rewards Iris and Francisco for their hard work. I could see as I sat there all day how much work they did. I could also see that they truly wanted to help customers. More

Wonderful place to shop for your car, great customer service in the service department! Thank you all! Staff were very friendly. I got a good deal with my Cadillac! Thank you!! service in the service department! Thank you all! Staff were very friendly. I got a good deal with my Cadillac! Thank you!! More

This dealership is very shady. They don’t listen to you and do not treat you with respect. Getting them to do anything is a feat all in its own. They don’t listen to you and do not treat you with respect. Getting them to do anything is a feat all in its own. More

Friendly and knowledgeable staff. Betty is awesome and got the process started and Bob came through with the numbers and sealed the deal. The entire process was quick and easy. Than Betty is awesome and got the process started and Bob came through with the numbers and sealed the deal. The entire process was quick and easy. Thank you Betty and Bob. More

Easy and fast drop-off and pick-up. The service people were friendly. I plan to service here again. The service people were friendly. I plan to service here again. More

I loved the service and the quick easy in and out . Thank you very much Iris Thank you very much Iris More

Every time good For service they treat you with respect. In take care of my vehicle. I'm happy In take care of my vehicle. I'm happy More

My advisor was very rude and this isn't the 1st time. The person who made my apt wrote clear notes not to move my tires they did it anyway. Then I went back to put them back and it still wasn't done rt. The person who made my apt wrote clear notes not to move my tires they did it anyway. Then I went back to put them back and it still wasn't done rt. I'm never going back the advisor Iris I very very rude and unprofessional. Everyone else I came across was cool. Iris has horrible customer service skills 😒 More

My service advisor Francisco Gomez did a great job of getting my vehicle service done in a very timely manner. Thanks again. getting my vehicle service done in a very timely manner. Thanks again. More

The service advisor Iris was very personable and professional. My only reason for not rating five stars was the amount of time for a routine service without a courtesy call to advise. My appmt was f professional. My only reason for not rating five stars was the amount of time for a routine service without a courtesy call to advise. My appmt was for 10:00 a.m. I dropped my vehicle off at 9:30 to ensure punctuality on my part. By 2:00 I had not heard whether my vehicle was ready, so I just dropped in because I had run out of places to go while waiting; as I live too far away to go home and return (Pearblossom). I certainly understand the nature of scheduling difficulties, but I would think the dealership would understand the value of good will by communicating delays to out of town customers. More