Diamond GMC Cadillac Palmdale

My Saturday morning oil change was a delight with Francisco and Robin. The seating is the only issue I have, you sit back in the chair or couches and it's very difficult to get back out because you Francisco and Robin. The seating is the only issue I have, you sit back in the chair or couches and it's very difficult to get back out because you sink down into them, no support. See you next visit! More

The ease of buying having the car delivered was perfect! My only issue was that the car did not have the correct manual, and it took over a week to get it, because it had to be ordered. My only issue was that the car did not have the correct manual, and it took over a week to get it, because it had to be ordered. More

The oil change was fine but there is not enough customer seating in the waiting area. The coffee and popcorn were a plus but the restrooms left a lot to be desired. They are used by the employees and wer seating in the waiting area. The coffee and popcorn were a plus but the restrooms left a lot to be desired. They are used by the employees and were not clean and often not available without a several minute wait. In addition, it took a long time for the "paperwork" both before and after the service. In comparison to Jiffy Lube the dealership was very poor. More

I purchased my car online, and it was delivered to my house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was beca house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was because I was given an incorrect manual, and it took over a week to get the proper one. Jesus was very helpful, however, as was Brittany in customer service. More

Mike he goes out of the way to satisfy the customer… I should say he should be the manager of this place … this is my third pickup from Mike .. should say he should be the manager of this place … this is my third pickup from Mike .. More

Great service my service advisor. Francisco was very helpful. He was very patient and kept me updated on my vehicle Francisco was very helpful. He was very patient and kept me updated on my vehicle More

I am leery doing services at the dealer. They are historically more expensive than an independent owner. But, I must admit, the past 2 times I have had my service done at Diamond, it was c They are historically more expensive than an independent owner. But, I must admit, the past 2 times I have had my service done at Diamond, it was competitive pricing, and great customer service! More

Service tech, Robin, was knowledgeable and professional, she knows her stuff, very friendly. Great person, car was ready when she said it would be. she knows her stuff, very friendly. Great person, car was ready when she said it would be. More

Excelente customer service provided by Philip in the Service Department. Philip was very helpful and knowledgeable. Service Department. Philip was very helpful and knowledgeable. More

The service advisor, Francisco Gomez, was very helpful and accommodating. He made every effort to ensure that the process was as seamless as possible. and accommodating. He made every effort to ensure that the process was as seamless as possible. More