Diamond GMC Cadillac Palmdale - Service Center

Robin Severino is a great customer service representative. She is friendly, very knowledgeable and clearly likes her job and co-workers. Your waiting areas are clean and comfortable. Your mech representative. She is friendly, very knowledgeable and clearly likes her job and co-workers. Your waiting areas are clean and comfortable. Your mechanics and technicians did the work efficiently and left my car clean. I was impressed as usual. More

The service was was great. The staff came outside and greeted me with a smile. The staff came outside and greeted me with a smile. More

Drove quite a ways for the vehicle, truck was not clean, had a significant dent in the roof and the windshield had cracks in it on a certified pre owned vehicle. . They did work with us on price, and fixed had a significant dent in the roof and the windshield had cracks in it on a certified pre owned vehicle. . They did work with us on price, and fixed the issues but it would have been nice to have been dealt with before we arrived. We scheduled the appointment 2 days prior. Had to wait about 6 hours for the truck to get cleaned and detailed (remove the Burger King wrappers, vacuum it and wash it) after I was told it would be ready by the time I got there. The staff was friendly, the finance manager was excellent, but the long wait and fact that some items were missed and we had to wait a significant amount of time was less than ideal. More

They're great and very friendly and helpful. Merry Christmas and Happy New Year! WOOHOO Merry Christmas and Happy New Year! WOOHOO More

Great customer service & fast vehicle service. My car was done within 2 hours. Love this place! My car was done within 2 hours. Love this place! More

My car seat was ripped and I am dripping oil for the first time with an oil change. I called about the ripped seat and 8 day later no call or responds about it first time with an oil change. I called about the ripped seat and 8 day later no call or responds about it More

Service advisor is not customer focused and acts like she is doing you a favor is doing you a favor More

It took nearly 3 hours for a simple oil change . We had a 9 am appointment and didn’t leave until noon. We had a 9 am appointment and didn’t leave until noon. More

Iris was great to work with. Service was prompt and finished within the time frame Iris gave me. I will be coming back to have two recalls taken care of. Service was prompt and finished within the time frame Iris gave me. I will be coming back to have two recalls taken care of. More

Clean Prompt service On time Job well done Enjoyed the tea options Friendly caring service the tea options Friendly caring service More