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Diamond GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.0
353 Reviews
Call Service Center (760) 422-5865

353 Reviews of Diamond GMC Cadillac Palmdale - Service Center

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December 03, 2023

they are fast and they provide shuttle service while you wait for your car, staff is nice. More

by ARENASMERCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
iris, severino
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Dec 05, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 02, 2023

I have been a customer since 2014. Robin Severino is the reason I stay. She has always been courteous, respectful, and mindful of the customers time and their safety. I would not go wi More

by marcorom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
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Dec 04, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you so much for the wonderful review of your experience at Diamond Buick GMC Palmdale. Robin is one of the best at her profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 02, 2023

Muy buen servicio Y muy amables siempre me encantada Su services gracias Bolvere pronto gracias More

by edsanchez81
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
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Dec 04, 2023 -

Diamond GMC Cadillac Palmdale responded

¡Es maravilloso escuchar que nuestro equipo pudo brindarle una gran experiencia, Ed! Realmente apreciamos estos comentarios y los compartiremos con ellos. Gracias y si tiene alguna pregunta sobre el trabajo realizado, no dude en contactarnos. Atentamente, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 30, 2023

I was unable to used the Christmas gift coupon, received $ 50 from Diamond, to reduce cost of radiator hose and/or my deductible More

by Extra3731
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
Report | Print
Dec 01, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 30, 2023

Very satisfied with the customer service. Very good dealer ship. Thank you for help me More

by SANDRAMORONEY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Diamond GMC Cadillac Palmdale responded

Sandra, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 29, 2023

Excellent experience! The service department was able to schedule my vehicle for the very next day for service. The staff was extremely helpful and my car was in and out More

by MICHELLE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth McCaslin and Iris Martinez
Report | Print
Nov 30, 2023 -

Diamond GMC Cadillac Palmdale responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 26, 2023

Robin and Iris, representatives in the service department, are why I keep coming back. They’re the best. More

by RANCHOAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Nov 29, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 18, 2023

I've been a customer since 1980. Great, friendly staff. Repairs are always done correctly. I also purchased several vehicles throughout the years. More

by JONA KARDISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri
Report | Print
Nov 21, 2023 -

Diamond GMC Cadillac Palmdale responded

Jona, thank you so much for your feedback as well as your loyalty! We appreciate building long-term customer relationships and I truly value your business. Please reach out if there is anything I can do for you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 18, 2023

At first i was disappointed because I drove up no one came out when I went in to ask if i was going to be helped the person at the desk was rude I told him that before someone usually came out and he ans More

by MMFLORES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 15, 2023

Diamond GMC service department rocks they took my truck went through took care of it and I’m on my way.😎 More

by pmikevopalmdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Service tech five star
Report | Print
Nov 17, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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