Rally Hyundai - Service Center

This people are rude, took my car cause the engine blown up at barely 89k miles they replaced the engine (after more than 3months in the shop) and while the car was still in the shop they suggested to repla up at barely 89k miles they replaced the engine (after more than 3months in the shop) and while the car was still in the shop they suggested to replace all the coolant hoses BUT we have to pay cause they said is not part of the engine replacement warranty but they made it part of it cause 1st of all the car didn’t have coolant hoses problems b4 so they returned the car to us leaking antifreeze making the car to start overheating we took it back just to say it needs the coolant hoses 1000$ to replace some 130$ worth of hoses not just that but they charging 230$ for diagnostic? When it was them who damaged the hoses. NEVER EVER BUYING A HYUNDAI CAR again especially not From DIAMOND HYUNDAI IN PALMDALE CA. More

Austyn Munguia Is a very good service advisor. He listens to the customer.and we had several useful exchanges. He pointed out that the coupon I had received only covered 5 quarts of oil and our 3. He listens to the customer.and we had several useful exchanges. He pointed out that the coupon I had received only covered 5 quarts of oil and our 3.8l Genesis needed 5+. He considered all my coupons and got me the lowest price. I appreciate the text I received for several free inspections. He told me that the front brakes are close to needing pads and rotors. Because I would want to complete that service while waiting, we coordinating doing a parts check before scheduling service and pre-ordering anything not in stock. I'm expecting good service working with Austyn. More

I made an appointment on a Saturday because it's the only day I can take my car in without missing work. When I dropped my car off I was told the technician that does the work I need only works on weekdays. day I can take my car in without missing work. When I dropped my car off I was told the technician that does the work I need only works on weekdays. If that is the case then why are you even open on the weekends. More

Wonderful service. Turnaround time for car to be ready is great! Lexy is a great help Turnaround time for car to be ready is great! Lexy is a great help More

Lexy was great her team really took care of me and got the job done. She set me up with a great loaner and had no issues at all. Thank you the job done. She set me up with a great loaner and had no issues at all. Thank you More

It was very easy process, and it was great experiences. I was very satisfied for this service I was very satisfied for this service More

Staff was fast and friendly, beats any service that I’ve received at other dealers. received at other dealers. More

Had issue with GPS that caused battery drain GPS was removed. It was not something I was aware that I was being charged for at time of purchase. I asked for a refund for that line item because after two removed. It was not something I was aware that I was being charged for at time of purchase. I asked for a refund for that line item because after two weeks no resolution and it is something that I do not want. That is why the low rating More

Customer service from Lexi was fantastic. Did not like the fact that I got an oil change HIGH recommended from technician when my oil change was just done 2 weeks prior to dealer replacing my Did not like the fact that I got an oil change HIGH recommended from technician when my oil change was just done 2 weeks prior to dealer replacing my injectors. Now this being said from what I can see the technician only replace one injector and the paperwork states that all four injectors were replaced. Also, my oil has nothing to do with my injectors, so I’m confused as to why did Technician highly recommend to do an oil change the oil change was done but the technician never reset it the actual mileage in my cluster now two weeks later my SUV is notifying me that it’s gonna need an oil change in 500 miles. Nothing makes sense and I’m a bit disappointed. More

Fraud- bait and switch Dealership forces “optional” package purchases in order to get vehicle at publically listed price. Dealership tells customers the “optional” add ons are already installed but t package purchases in order to get vehicle at publically listed price. Dealership tells customers the “optional” add ons are already installed but then goes and installs them after strong arming customer into purchasing them. Absolute fraud More