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Rally Hyundai - Service Center

Palmdale, CA

4.0
546 Reviews

546 Reviews of Rally Hyundai - Service Center

Sort by
July 25, 2025

Horrible service . Won’t got back. Told me about a sale . Messed my car up and have to pay more money More

by DESTINEE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natia
Report | Print
Jul 26, 2025 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us, Destinee. We understand that you are dissatisfied with the service you received at Diamond Hyundai Palmdale, particularly regarding the sale and the condition of your vehicle. Your feedback is important, and we would appreciate the opportunity to discuss your concerns further. Please reach out to us directly at your earliest convenience. Palmdale Hyundai

July 23, 2025

Waiting area needs to be updated badly. Furniture is in this repair. TVs are often blank and coffee maker rarely has cups. More

by Krislogn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Jul 24, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Diamond Hyundai Palmdale. We understand the importance of a comfortable waiting area and are currently reviewing ways to improve the environment for our customers. If you have any further concerns or suggestions, please feel free to reach out to us. We hope to see you again soon! Palmdale Hyundai

July 19, 2025

Staff was friendly. There wasn't anyone at the "welcome" podium when i pulled up for my appt....so I walked into service area and service rep checked me in. More

by Clauber5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Wicks
Report | Print
Jul 20, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your feedback! We’re glad to hear that our staff was friendly during your visit to Diamond Hyundai Palmdale. Our team appreciate you bringing the welcome podium situation to our attention, and we'll ensure it is addressed to improve the experience for our customers. We hope to see you again soon! Palmdale Hyundai

July 12, 2025

Had coupons for oil change for $69. 99. The final bill was $86.49. When i asked why the bill was higher? I was told because of taxes. That was not true. I was over charged. More

by HANKER4253
Workmanship
Recommend Dealer
No
Employees Worked With
Kayla wicks
Report | Print
Jul 14, 2025 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. We understand your concern regarding the unexpected final bill for the oil change at Diamond Hyundai Palmdale. Your feedback is valuable, and we would like to clarify any discrepancies you encountered. Please feel free to reach out to us directly so we can address this matter and ensure your satisfaction. Palmdale Hyundai

July 03, 2025

The customer service is awesome Always respect the time service even if I wait for my car to be serviced More

by luisgomez1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Report | Print
Jul 04, 2025 -

Diamond Hyundai Palmdale responded

Thank you so much for your kind words, Luis! We're thrilled to hear that you had an awesome experience with our customer service at Diamond Hyundai Palmdale. Our team always strives to respect our customers' time and provide great service. We appreciate your support and look forward to seeing you again soon! Palmdale Hyundai

July 02, 2025

Service advisor Natalie was professional, courteous and helpful with my request for my vehicle service. I felt she advocated on my behalf to ensure the service was performed successfully. This was a refres More

by stargazer78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie R.
Report | Print
Jul 03, 2025 -

Diamond Hyundai Palmdale responded

Thank you so much for your wonderful review! We're pleased to hear about your positive experience with Natalie and how she assisted you during your vehicle service. At Diamond Hyundai Palmdale, we strive to provide excellent service and we're glad to know our commitment to quality is reflected in your visit. We look forward to welcoming you back for your next service! Palmdale Hyundai

July 01, 2025

I went for oil change and they did it really fast . I’m impressed wow More

by karenkuran09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Jul 02, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review, Karen! We're thrilled to hear that you had a fast and impressive experience during your oil change at Diamond Hyundai Palmdale. We appreciate your feedback and hope to see you again soon! Palmdale Hyundai

June 29, 2025

I had a great experience with the service department representative Lexi. She was very professional and her customer service skills were excellent. It was a pleasure dealing with her and I plan to reque More

by ROBERT.FIELDS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi
Report | Print
Jun 29, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your review, Robert! We’re happy to hear about your positive experience with Lexi in our service department. Her professionalism and excellent customer service make a difference. We look forward to seeing you again at Diamond Hyundai Palmdale. Palmdale Hyundai

June 29, 2025

They were very helpful and friendly. Love Patrick and Kayla service department . Will be back More

by martinezgranada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla and Patrick
Report | Print
Jun 29, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review, Martinez! We're thrilled to hear that you had a great experience at Diamond Hyundai Palmdale with Patrick and Kayla in our service department. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Palmdale Hyundai

June 26, 2025

Since the advisor Raul left I had not got good customer service until yesterday Natalie exceeded my expectations, she was attentive and listen to my needs. More

by Renteriachallenges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Report | Print
Jun 27, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your feedback! We're thrilled to hear that Natalie provided you with such exceptional service at Diamond Hyundai Palmdale. It's wonderful to know that she was attentive and really listened to your needs. We appreciate your support and hope to see you again soon! Palmdale Hyundai

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