Rally Hyundai - Service Center
Palmdale, CA
535 Reviews of Rally Hyundai - Service Center
Very unorganized. We made an appointment online and when we arrived, they had no appointment in their system. Luckily they took us in. We were told to just arrive by 2 We made an appointment online and when we arrived, they had no appointment in their system. Luckily they took us in. We were told to just arrive by 2pm if we don’t receive a call. We never received a call so we weren’t confident that our car would be done. Lucky for us it was but the whole thing was unorganized compared to other dealerships. More
Good work. Great waiting room. Courteous and helpful to customers. Provide courtesy shuttle but I wish they offered a car rental service. Great waiting room. Courteous and helpful to customers. Provide courtesy shuttle but I wish they offered a car rental service. More
friendly service but it was a long wait to diagnose a warranty repair and had to pay for a 7 day rental car. When the warranty was approved the part and service was done fast because then it was there ca warranty repair and had to pay for a 7 day rental car. When the warranty was approved the part and service was done fast because then it was there car they loaned me . In the end the car was fixed good and happy. More
My only complaint is that after we had the car towed to the dealership, it took 8 days to get a diagnosis of the problem. With insurance dragging their feet, I was without my car for 5 weeks. However, Sara the dealership, it took 8 days to get a diagnosis of the problem. With insurance dragging their feet, I was without my car for 5 weeks. However, Sara was on top of communicating with me, and once we had the go-ahead, it was only a few days for my car to be fixed. More
Fantastic service! Gm Sammy was absolutely the best and so was Ges my service advisor, the whole dealer took care of me and went above and beyond for my needs Gm Sammy was absolutely the best and so was Ges my service advisor, the whole dealer took care of me and went above and beyond for my needs More
Service staff is usually courteous but regardless of the staff, the service is always slow and they always seem to forget to reset my oil indicator back to 100%. staff, the service is always slow and they always seem to forget to reset my oil indicator back to 100%. More