
Dick Hannah Dick Says Yes
Vancouver, WA
Filter Reviews by Keyword
By Type
1,485 Reviews of Dick Hannah Dick Says Yes
I emailed Dick Says Yes with a down payment question and was emailed back very quickly by Lance Preston. We exchanged a few emails back and fourth and set up an appointment for the next day to go car shopp was emailed back very quickly by Lance Preston. We exchanged a few emails back and fourth and set up an appointment for the next day to go car shopping. The whole experience was extremely pleasant. I had quite a few print outs of cars I wanted to look at. As soon as I got to the dealership (the one off 99 in Hazel Dell), I filled out the application, they started working on my financing and Lance pulled the first car up to the doors. We test drove it over to the auto mall (off Fourth Plain & Andresen) and continued looking. Lance took us around to just about every Dick Hannah in the Portland/Vancouver Metro area, until I found the right car for me. Lance was not in the least bit pushy or slimely (which really was an unexpected but great trait in a car salesman) like the sterotype of a used car salesman. He is very easy going and pleasant. If you're in the market for a new or used car I would highly recommend you schedule an appointment with Lance Preston (Lpreston@dickhannah.com) at Dick Hannah and mention Shane Thompson referred you! LOL... Lance really made the whole experience comfortable, easy and enjoyable. Thank you Lance!!! More
Amazing service by Lance Preston. He understood our needs, listened and made the entire experience quick and easy. Highly recommend you call Lance if looking for a used car. needs, listened and made the entire experience quick and easy. Highly recommend you call Lance if looking for a used car. More
I had a great visit and everyone tried very hard to get me financed for a car and end the end I left and had gotten financed even though my credit wasn't very good and drove off with a very nice car. Thank me financed for a car and end the end I left and had gotten financed even though my credit wasn't very good and drove off with a very nice car. Thank you Corey Fortner for all your help! More
I arrived looking for a used first car and was greeted with excellent customer service, Everyone was more than friendly and i hope to do business in the future with excellent customer service, Everyone was more than friendly and i hope to do business in the future More
My experience at Dick Hannah says yes..was an excellent one. James Mahin is an excellent salesman.. I was not the easiest person to please. I knew what I wanted and it was a car on one of their other lot one. James Mahin is an excellent salesman.. I was not the easiest person to please. I knew what I wanted and it was a car on one of their other lots. He made it happen. I was on the lot for only about 3-4 hours. It was one of the most painless experiences I have had in all of my car buying years. Thanks to James and his excellent crew... I would recommend this dealership to anyone looking to purchase a previously owned vehicle. Anthony.... More
I've always been skeptical of going to auto dealers, but Lawrence and all the employees were so wonderful I will definitely return. they helped me feel welcomed and not pressured. the employees at dick says Lawrence and all the employees were so wonderful I will definitely return. they helped me feel welcomed and not pressured. the employees at dick says yes give car salesman a good name. More
this dealer ship was wonderful. mr. hames was very terrific. he made sure we got a car that or rather a van. the fiance team was also good. we are pleased with what we have . terrific. he made sure we got a car that or rather a van. the fiance team was also good. we are pleased with what we have . More
my overall time at the location was great Lawrence really made me feel like I was buying car from a friend not a salesman- he heard all the requirements I requested from my husbands list and was very persona made me feel like I was buying car from a friend not a salesman- he heard all the requirements I requested from my husbands list and was very personable and professional at the same time. I asked for the best for my money and I needed to keep it as low or close to my payments as possible- He was able to give me exactly what my husband and myself and Kelly Blue Book agreed our trade in was worth- they didn't hassle me or beat around the bush what they were worried about i was worried about and it was a great feeling knowing someone was going to bat for me and my family More
My story began 2 year ago. I contacted Dick Says Yes to find a used car. I talked with Jake over the phone several times, and he was always patient with me. Always he was friendly, optimistic, and encourag find a used car. I talked with Jake over the phone several times, and he was always patient with me. Always he was friendly, optimistic, and encouraging. Several life changes occurred which forced me to put off buying the car I sorely needed. But every now and again I would get a call from Jake saying that he hadn't forgotten about me, never putting on any pressure, and just making sure I knew he would be there when I was ready and then finally I was. I came into the dealership and was greeted by Jim, Jake was with another client at the time, and so Jim made sure weren't forgotten and took care of us until Jake arrived. I told him what I wanted, what I could afford, and he showed me a few options. He delivered the utmost respect, patience, and understanding. We found an option that worked for me, and we were off and running. Rachel and Robert helped with the financing, and these two were wonderfully funny people. My credit was not great, actually almost non existent, but they looked and found me a credit union which helps people in my situation, who just need a chance to build credit. I got a great interest rate, a fair monthly payment, and all of it without endless haggling over pricing. Friendly and attentive to detail, they set up my loan, and helped me figure out plates, fees, and financing. I was amazed at how efficient it all was, I felt like they knew my time was important. It means a lot to me that they made the entire experience smooth and even fun. It was the first time I had bought a car, and I was extremely nervous. I had gone looking at a few other dealerships (not Dick Hannah one's) and I was leveled at how underhanded some of them had seemed. Everything at Dick Says Yes was upfront and honest, as well as carefully crafted to make me, the customer, happy. This is an important milestone in my life, and thanks to Jake and the team at Dick Says Yes Vancouver, I got everything I was hoping for. Now I am driving a 2011 Chevy Aveo, and I couldn't be happier. More
James Mahin, thank you so much, we are over the moon with our used but new to us 2006 Chevrolet Trail Blazer! We didn’t have the best credit and didn’t really think we could do much; we are so happy that yo our used but new to us 2006 Chevrolet Trail Blazer! We didn’t have the best credit and didn’t really think we could do much; we are so happy that you blew our expectations out of the water. We are in awe we never thought we could purchase such a great SUV. We love Dick Hannah and James see you next time for our next purchase! More