
Dick Hannah Dick Says Yes
Vancouver, WA
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1,489 Reviews of Dick Hannah Dick Says Yes
Great experience, friendly sales people, Bonnie rocks I went to Vancouver Dick Says Yes after filling out an application on line and speaking with James Mahin who did a lot of looking at my info and talki I went to Vancouver Dick Says Yes after filling out an application on line and speaking with James Mahin who did a lot of looking at my info and talking to finance. He was able to talk to me about a deal that would work for me despite my challenging credit. Based on the information, I made an appointment to go to the dealership. I was skeptical as I have been through the car buying experience before whuch involved shady sales tactics, long waits and bait and switch attempts. When I arr with my sister, we met Bonnie Robinson who helped through the rest of the process including the actual signing of the papers. The deal offered to me over the phone by James was the real deal that was consistent and what I signed my final papers agreeing to. That has never happened at a car dealership! Bonnie was kind, knowledgeable and efficient. Thanks Bonnie and Dick Hannah for helping me get a new car that I cn aord and am happy to have. More
Well educated staff, motivated to sell you a car I had a great expierence with Dick Hannah. I told them want to wanted and we were able to figure out the best option for me. They made sure I was in m I had a great expierence with Dick Hannah. I told them want to wanted and we were able to figure out the best option for me. They made sure I was in my budget, which was helpful. More
Oil change Was told it would take an hour to (no longer then) an hour and a half and took almost 2 hours. Not seeing a single customer for the whole 2 hours I wa Was told it would take an hour to (no longer then) an hour and a half and took almost 2 hours. Not seeing a single customer for the whole 2 hours I was there makes me wonder what took so long. Left the dealership and got to the freeway only to realize they didn't shut my hood all the way. Got home and notice their horrible wash job wishing I would've paid someone else to do it. Extremely disappointed. More
Bonnie Robinson is fantastic It had been a while since I'd bought a car, and I was dreading having to go in, but Bonnie Robinson was thoughtful, kind and super easy to work with. It had been a while since I'd bought a car, and I was dreading having to go in, but Bonnie Robinson was thoughtful, kind and super easy to work with. She led us through the process in a way that was transparent and easy to follow and kept us company throughout. I never felt uncomfortable or pressured. It was an excellent experience. More
Bonnie Robinson was the best! As a women in her early 20's, I was very apprehensive about my first car experience. Bonnie at Dick Hannah in Vancouver was very friendly and helped As a women in her early 20's, I was very apprehensive about my first car experience. Bonnie at Dick Hannah in Vancouver was very friendly and helped me every step of the way. She was very professional, yet personable and I felt comfortable asking any questions and be honest with what I wanted. Good service overall. Other staff was great as well. More
I have to say this was the Best car Buying experience Car buying has never been something I look forward to doing but I must say that Bonnie and the others at Dick Hannah on 99th St. Changed my mind. Bon Car buying has never been something I look forward to doing but I must say that Bonnie and the others at Dick Hannah on 99th St. Changed my mind. Bonnie was extremely helpful in explaining every step of the car purchase, I felt comfortable and in good hands. Bonnie helped get us into the right car at the right for us. Thank you Bonnie for the most excellent customer service. More
Good car buying experience Thank you Bonnie Robinson for making my car buying experience pain free. If you are trying to buy a car from dick Hannah Bonnie Robinson at dick says Thank you Bonnie Robinson for making my car buying experience pain free. If you are trying to buy a car from dick Hannah Bonnie Robinson at dick says yes in Vancouver WA is the gal to see she is wonderful and will work hard getting the car you need. More
True to the experience of "nice" We bought the first car on payments we've had in ten years last weekend. Major thanks to Bonnie in the Dick Says Yes program for not only keeping posi We bought the first car on payments we've had in ten years last weekend. Major thanks to Bonnie in the Dick Says Yes program for not only keeping positive about the 2015 Kia Sedona we went with, but making sure there was a financial plan around it. After a bankruptcy, rebuilding credit slowly over years, we didn't think we'd get to this point again - car owners. But here we are, and we can actually afford the payment. Let's be honest - car dealers are there to make money. Ten years ago, I would never have written a good review for the pushy, greedy xxxxxxxx that worked in the Dick Says Yes program. Not a great experience. This is a whole different atmosphere. So glad to see smiling faces, straight talk about finance options, and a buying experience that makes me change my mind about Dick Hannah. Whatever experience you might have had in the past, try them out again. I bet Bonnie changes your mind too. More
Excellent staff & great experience This is the third car my husband and I have gotten through Dick Hannah (the second from Dick Says Yes). The experience we have is what brings us back. This is the third car my husband and I have gotten through Dick Hannah (the second from Dick Says Yes). The experience we have is what brings us back. Never have we felt rushed or pressured, this most recent purchase being no exception. Bonnie Robinson was great and very helpful in my search for a car. I was quickly able to see what I could be financed for, went over lists of wants/needs/preferences, and we were on our way to finding the right fit. Bonnie listened to what I wanted, understood the budget I wanted to stay near, and never veered away from these factors in what she showed me. I was able to see cars on numerous lots, checked out plenty, test drove a few, and even got to drive one home! I have never had an easier day finding and purchasing a car. The next day, there was a small hiccup, but I was able to drive back to the lot, smooth out the issue in no time, and be on my way without stress or having a long, drawn out day. In fact, while I was there, not only did Bonnie and James help me out, but they also found a lower interest rate for me, we re-signed some papers, and I was out with an even better deal before noon. I will absolutely go back to this team of now familiar faces, and would happily recommend them to family and friends. Thank you, Bonnie & James! More
Friendly, caring people who truly want to help! Nothing is pushed on you here, you are treated like a person who matters not just another purchase! I can't thank Doug enough for helping me find the Nothing is pushed on you here, you are treated like a person who matters not just another purchase! I can't thank Doug enough for helping me find the right car for me and for all your hard work making everything go so smooth. Thank you Bonnie as well for all your time and help, truly appreciated. More