Dick Hannah Dick Says Yes

Great Experience! I was nervous walking in to a car dealership. On top of having to buy a car, I have shaky credit. I was trying to mentally prepare for the car sale ga I was nervous walking in to a car dealership. On top of having to buy a car, I have shaky credit. I was trying to mentally prepare for the car sale game. I walked in and was immediately greeted by Lawrence. He had a smile, a handshake, and a warm welcome. I then spent 6 hours with Tony Ferreira finding a car that worked for me. Tony was kind and honest. They didn't play any games. Tony was patient and let me drive all of the cars I was curious about. In the end, they took my car as a trade in, Tony found me two cars I loved and it was left to me to decide which one I wanted. I absolutely love my new-to-me 2013 Chevy Malibu. I appreciate the time Tony took to work with me. Lawrence also spent time with me and they both made sure I understood what was going on, I never felt any pressure to do anything I didn't want to do. I felt completely comfortable talking about my financial situation and what options I had. Thank you for making this experience as painless as possible. I will never go anywhere else to buy a vehicle! More

Excellent - Professional Lance Preston and the manager at Dick Says Yes in Vancouver WA are the best. Lance kept in touch with me for weeks while I finally found the time to Lance Preston and the manager at Dick Says Yes in Vancouver WA are the best. Lance kept in touch with me for weeks while I finally found the time to pursue my auto purchase. He kept me up to date with the auto I was most interested in and also made some suggestions for similar ones. Luckily for me the one I had my eye on was still available and drove it home that night. They were considerate and listened to my concerns regarding financing. Really nice guy -- great service. Kathy More

Good Experience Overall Easy straight forward and enjoyable buying experience with Forrest Yocom at Dick Hannah. I would highly recommend Forrest and Dick Hannah especially i Easy straight forward and enjoyable buying experience with Forrest Yocom at Dick Hannah. I would highly recommend Forrest and Dick Hannah especially if you are looking to buy a used car. I found a great car and so far I'm a very happy satisfied customer. ?? More

Extatic! Love my new car! Thank you Forrest for being so helpful and patient with me!! I will definitely be referring you.. Thank you thank you!! Love my new car! Thank you Forrest for being so helpful and patient with me!! I will definitely be referring you.. Thank you thank you!! More

Great expirence I went in not knowing much about getting a car and got the best deal for what I could afford so happy with my car thank you I went in not knowing much about getting a car and got the best deal for what I could afford so happy with my car thank you More

Friendly and helpful I was nervous about purchasing my vehicle it was my second time ever and not the best credit, They got me exactly what I was looking for, at the right I was nervous about purchasing my vehicle it was my second time ever and not the best credit, They got me exactly what I was looking for, at the right price! More

Best day ever In and out, got a great car with good financing. Forrest was an excellent salesman and highly recommend him to others looking to purchase a new vehicl In and out, got a great car with good financing. Forrest was an excellent salesman and highly recommend him to others looking to purchase a new vehicle. More

Great people, very helpful This is our second time getting a car for my husband at Dick Hannah, we went back because of the great experience we had the first time. James Mahin w This is our second time getting a car for my husband at Dick Hannah, we went back because of the great experience we had the first time. James Mahin was a pleasure to talked to, he was very helpful and funny. He made us feel comfortable. They were very honest and really worked hard to get the car my husband really wanted. More

Great advice, caring people My wife and I are seniors and felt that it was time to trade in our 2005 Camry and buy a newer used mid-size sedan, one that would be big enough for u My wife and I are seniors and felt that it was time to trade in our 2005 Camry and buy a newer used mid-size sedan, one that would be big enough for us and our two young grandchildren. We contacted Jim Mahin at "Dick Says Yes" on a Sunday evening by E-mail, and he got right back and we had an appointment with him on the Monday morning at 9am! We did our internet research but initially were rather confused with all the choice of vehicles, and the unfamiliar technology of the cars today. We worked Jim rather hard with 9 test drives! He was so good natured with a delightful sense of humor. Early on, he suggested that we think about a Ford Fusion, but I got impressed by the Chevy Malibu and the tech stuff that it had. Eventually , we decided that it was just too "techy" for us and after some more test drives eventually bought the Fusion that he had suggested at the beginning!! It was a good deal. It is a great car, and my wife and I are thrilled with it. Everything works perfectly, great economy and the tech stuff is intuitive, and easy even for us to grasp. We had a great experience at the Dealership. The people there really make it work for you and do not pressure you in any way. I was impressed too by Lawrence Ram who handled the finance side, and by Anthony Johnson in service who patiently and clearly explained tech problems that we had. This is a great dealership!!!! More

Not the typical car buying experience It was great to work with Doug Kenaga and go through the process of buying a vehicle with him. Doug was honest, upfront and enjoyable to work with. It was great to work with Doug Kenaga and go through the process of buying a vehicle with him. Doug was honest, upfront and enjoyable to work with. He has a great sense of humor which helps when making any purchase. I felt like I knew where I stood and definitely did not feel like I was getting the run around, which definitely has happened at other dealerships in the past. Overall, it was a great experience and will definitely be looking him up next time I need a new car! More