Dick Hannah Dick Says Yes

Very Satisfied!!!!! Jim at Dick Says Yes went above and beyond to make our experience a positive one! He was very informative and helping us get the best deal that accomm Jim at Dick Says Yes went above and beyond to make our experience a positive one! He was very informative and helping us get the best deal that accommodates are need financially in having a realiable vehicle. I was satisfied with the options that were given to me that made my decision easier without pressure. Very nice people!! I would definintly reccommend it to others! More

A day at Dick Hannah with Emily McGraw It was an all day process, but it felt like it went by quickly thanks to Emily! She's friendly and polite, a natural conversationalist. It didn't feel It was an all day process, but it felt like it went by quickly thanks to Emily! She's friendly and polite, a natural conversationalist. It didn't feel like she was trying to just sell me a heap to get me out of the place. We worked through my less than stellar credit to get a good car that worked for my goals! Would recommend this place to anyone who thinks they'll be stuck with a junker forever. More

Robert is wonderful I enjoyed working with Robert. He has a great disposition and wonderful sense of humor. He is not pushy and very understanding of what I was looking I enjoyed working with Robert. He has a great disposition and wonderful sense of humor. He is not pushy and very understanding of what I was looking for and needed. More

The best ever This was my first time ever buying a car. And knowing that this dealership was so friendly made me lose all of my nervousness. I Didn't expect to be This was my first time ever buying a car. And knowing that this dealership was so friendly made me lose all of my nervousness. I Didn't expect to be even accepted for a car but this dealership made me realize I was wrong More

Great 1st Time @ the Dealer! Many great things to say about the management and most of all, my Salesman Robert Muncaster! I visited this car dealership yesterday, with it being my Many great things to say about the management and most of all, my Salesman Robert Muncaster! I visited this car dealership yesterday, with it being my first time ever being brave enough to go try and talk to a car Salesman about my options! I will be the first to tell you, I'm that guy that drives around the lots because he doesn't want to be bothered by the Salesman who I always thought put themselves first before the customer. Not the case here AT ALL! Not only was I approved with what is honestly, terrible credit, I was treated like a valuable customer they genuinely had best interest for. I walked into Dick Says Yes knowing I only had a little cash, bad credit, but a very picky taste for the Dodge Charger I was so determined about getting. Robert greeted me with confidence, kept me busy while they ran some numbers for me, and was just as excited as me that I got approved for the car I had my eyes set on. Now the fun begins. Robert and I went on an excursion to the Van Mall location and spent a few hours walking around trying to manage my expensive taste. Ultimately, Robert busted his butt and convinced the (not so business-professional) folks at Volkswagon to let us take the Dodge Charger we had our eyes set on, Robert was so excited to get this car into my hands, and the hard work he put into getting it for me meant a lot. Although the ending numbers weren't what I felt comfortable walking out with, and I did not take the loan approval or the Charger we worked so hard to get our hands on - I can 100 percent say that when I am ready to finally make that move into a new car in a few months, I will ONLY be working with Robert Muncaster. He is young, motivated and GENUINE and he deserves it. Thank you Robert and also the rest of the Sales Managers that did their best to help me get approved for the car I wanted. I look forward to working with you all again in the future, and I will definitely recommend you to any friends or family that are looking to purchase a car under the same circumstance as myself. Also, thanks to Lawrence Ram and Natalie Smith for giving me the best customer service possible. More

FAST & FRIENDLY PROCESS This is the 2nd time I went back to this dealership for a car. Jim is friendly and takes care of everything for you. It can be a stressful process c This is the 2nd time I went back to this dealership for a car. Jim is friendly and takes care of everything for you. It can be a stressful process coming out of a bankruptcy but Jim made it easy. I will definitely be back to see him for my next car! More

1st time buyer I was doubting that I would qualify for a car I would actually love but I did and everyone was really polite and patient with me. Rob Chartier is the I was doubting that I would qualify for a car I would actually love but I did and everyone was really polite and patient with me. Rob Chartier is the best!!!! More

Great! as a first time buyer this I was pretty stressed out looking for a new car. Rob was great at explaining things and very helpful in finding me a car I as a first time buyer this I was pretty stressed out looking for a new car. Rob was great at explaining things and very helpful in finding me a car I love that I can afford. I really appreciated the help and the fact that I felt no pressure made it easy for me to make a decision I'm comfortable with. More

Great Experience at a Great, Friendly Dealership My family and I went in to buy a new car not really knowing what to expect. Lance Preston was the salesman that helped us from start to finish and was My family and I went in to buy a new car not really knowing what to expect. Lance Preston was the salesman that helped us from start to finish and was very friendly and patient with us, and our 2 year old daughter. I wanted something safe and reliable for my family and after he took the time to hear everything that we wanted and how much we could afford, he brought us an awesome vehicle. He made the whole experience a memorable and easy process. I know that anyone that I run into that is looking for a new car for their family I am definitely sending them here and referring them to Lance. More

Awesome Robert Muncaster exceeded our expectations. He knew what we wanted and found the perfect car for us. He also made our car buying experience fun! I wou Robert Muncaster exceeded our expectations. He knew what we wanted and found the perfect car for us. He also made our car buying experience fun! I would absolutely recommend him to a friend! Thanks again Robert! More