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Dick Hannah Jeep

Vancouver, WA

4.8
736 Reviews

3517 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 736 reviews

April 30, 2023

The best experience I had when I was in my vication and you guys made my day go the best customer service I ever experienced i fount what I’m looking for and very nice people I feel like at home and treate More

by dianashka2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kiouftis, Brett Barnes
Jul 14, 2023 -

Dick Hannah Jeep responded

We are so pleased you enjoyed your visit to Dick Hannah Jeep! Thank you for taking the share your feedback. We do hope we can be of assistance again in the future. Take care!

April 30, 2023

Clean dealership very nice employees. I was working with Brian in buying a new jeep and he made the experience of buying a new car very easy and comfortable, wasn’t pushing for a sale. I More

by gomez.jose1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Cortez
Jul 14, 2023 -

Dick Hannah Jeep responded

Thank you for your praise and kind comments about Brian and our team. We are glad to have been able to provide such a positive experience. If you have any further questions, please give us a call. We're always happy to help!

April 29, 2023

Steve was awesome and we had no pressure to buy. They we also very willing to work to get us exactly what we wanted and at a good price. We would definitely recommend them. More

by Stoic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Walsh
Jul 14, 2023 -

Dick Hannah Jeep responded

Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 23, 2023

Great job Bill Farra showing and explaining the complex workings of our new 4Xe. Also thanks to Steve Walsh and Brett Barnes for handling our first leased vehicle. More

by Keith C Wagner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Farra, Steve Walsh, Brett Barnes
Jul 14, 2023 -

Dick Hannah Jeep responded

Hi, thank you so much for your positive comments about Dick Hannah Jeep! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

Seamless experience leasing our Wrangler 4xe from Bill Farra and the team. Quick, meticulous and friendly!! More

by slsewells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Farra
Jul 14, 2023 -

Dick Hannah Jeep responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

Curtis Sprague, was a very kind, caring, and helpful with working with us and making the experience as easy and stress free as possible. We enjoyed working with him and had a nice experience. More

by rintoulmargaret10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Sprague
Jul 14, 2023 -

Dick Hannah Jeep responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 22, 2023

Lots of Jeeps & Subarus to choose from & friendly staff. Enjoyed working with Adrian Contreras. Adrian was very knowledgeable about each model including difference from car to car. More

by veronsue1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamid Safavi, Adrian Contreras
Jul 14, 2023 -

Dick Hannah Jeep responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

What a way to ruin the experience! I traded in a perfectly running 2007 Mercedes-Benz E350 in excellent condition that I owned outright. That was my first mistake. They gave me less More

by B. C. Larson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Walsh
Jul 14, 2023 -

Dick Hannah Jeep responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 14, 2023 -

B. C. Larson responded

I changed that rating to more accurately reflect the truth. Asking me to rate the experience the next day wasn't enough time to get the full experience. The new rating is accurate.

April 21, 2023

Horrible Service Department! Would not advise buying a Jeep from Hannah! Sales are great easy to work with. Again Service Department is Horrible! More

by panfig95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Barnes
Jul 14, 2023 -

Dick Hannah Jeep responded

We are disappointed to hear that you did not have a more positive experience with our service team. We would like to have a better understanding about what went wrong during your visit. Please reach out to us at (360) 342-9517 at your earliest convenience and we will do our best to resolve this with you. Ken Dent Parts and Service Director Dick Hannah Jeep 360-397-46 27

April 19, 2023

They had a great selection on top of the fact that it was the best service I’ve ever had at a dealership! Roxie was such a joy to work with and right when I thought it couldn’t get any better I met Christina More

by Syd t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Cho, Roxanne Parisien
Jul 14, 2023 -

Dick Hannah Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

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