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Dick Hannah Jeep
Vancouver, WA
732 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 732 reviews
March 19, 2025
I was happy with the purchase experience, I’m currently waiting on hearing back about a technical issue on my jeep, it only has 11k miles so I’m bummed there’s an issue at all. waiting on hearing back about a technical issue on my jeep, it only has 11k miles so I’m bummed there’s an issue at all. More
by Lewistiffany2340
Employees Worked With
The sales team I worked with isn’t listed I believe Osmon and someone else
March 08, 2025
We went to 3 different dealerships before we met Bill Farra who listened carefully to our needs and found the perfect car for us (not one we had even considered before). Then we spoke to Joe who asked t Farra who listened carefully to our needs and found the perfect car for us (not one we had even considered before). Then we spoke to Joe who asked the right questions and delivered an appropriate financing package for us. Usually buying a car is worse than going to the dentist, but these two gentlemen made the purchase painless. Noone attempted to push anything on us. If I buy a car again, I will return to this dealership. More
by Laura
Employees Worked With
Bill Farra, Joe Lackey
October 24, 2024
Bill F. And Brian C., both of them were very accommodating, they made me feel comfortabable, this was my first vehicle purchace from a dealership, i will ret And Brian C., both of them were very accommodating, they made me feel comfortabable, this was my first vehicle purchace from a dealership, i will return for my next purchase More
by Davisvincent922
Employees Worked With
Bill Farra, Brian Cortez
October 03, 2024
Bill Farra is wonderful to work with; just purchased a 2023 RAM 1500 this is my third vehicle; Bill has been my salesman for each vehicle. We all want to experience a GREAT transaction when purchasing a 2023 RAM 1500 this is my third vehicle; Bill has been my salesman for each vehicle. We all want to experience a GREAT transaction when purchasing a vehicle. Bill is a is a top-notch salesman with many years of experience; he is extremely knowledgeable (which I appreciated), kind, patient and most of all NOT pushy. I will be back. Thank you, Bill More
by TJC
Employees Worked With
Bill Farra
September 23, 2024
Bill Farra is great to work with. Everyone at the dealership did good job at taking care of business and helping me purchase the vehicle I wanted. Everyone at the dealership did good job at taking care of business and helping me purchase the vehicle I wanted. More
by newmanse
Employees Worked With
Bill Farra
September 21, 2024
With Bill’s guidance I found exactly what I was looking for the day we stopped in. He is knowledgeable, not pushy and felt like spending time with an old friend! Great guy and I love my new Jeep! for the day we stopped in. He is knowledgeable, not pushy and felt like spending time with an old friend! Great guy and I love my new Jeep! More
by Kkienitz66
Employees Worked With
Bill Farra, Joe Lackey
September 07, 2024
Had an outstanding buying experience this week. Searching for a flat towable vehicle has proven challenging. My sales rep, Hillary Ton and others helped me find the PERFECT car. I am thrilled! Hig Searching for a flat towable vehicle has proven challenging. My sales rep, Hillary Ton and others helped me find the PERFECT car. I am thrilled! Highly recommend. More
by Lolotravels
Employees Worked With
Hillary Ton
August 09, 2024
Bought a new Wagoneer in 2022. Had issues with the heated seat on the driver's side in 2023. What a fiasco to get it fixed it was. After about 5 trips to get it fixed they finally Had issues with the heated seat on the driver's side in 2023. What a fiasco to get it fixed it was. After about 5 trips to get it fixed they finally decided to replace the whole heating element. After that final trip we get home and notice they didn't stitch the seat entirely and was coming apart. It took an email to the service manager to get it fixed. Fast forward to now and we have the same problem on the other side, took it in and they said they were going to order parts and notify us when they come in. Noone called after weeks so my wife called and was told parts were in and to set up an appointment. My wife has called 9 times with no answer to the service department and has left multiple messages. Still waiting for a response. Worst customer service I have ever experienced from a dealership after spending 85K on a vehicle. Apparently customers don't matter to the service department. More
by russwilliamson3
Employees Worked With
Ken Dent
