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Dick Hannah Jeep

Vancouver, WA

4.8
735 Reviews

3517 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 735 reviews

September 21, 2024

With Bill’s guidance I found exactly what I was looking for the day we stopped in. He is knowledgeable, not pushy and felt like spending time with an old friend! Great guy and I love my new Jeep! More

by Kkienitz66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Farra, Joe Lackey
Dec 22, 2024 -

Dick Hannah Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dick Hannah Jeep. We hope you have a great day!

September 07, 2024

Had an outstanding buying experience this week. Searching for a flat towable vehicle has proven challenging. My sales rep, Hillary Ton and others helped me find the PERFECT car. I am thrilled! Hig More

by Lolotravels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary Ton
August 09, 2024

Bought a new Wagoneer in 2022. Had issues with the heated seat on the driver's side in 2023. What a fiasco to get it fixed it was. After about 5 trips to get it fixed they finally More

by russwilliamson3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Dent
July 13, 2024

I don’t normally write reviews yet I thought one was warranted in this situation. I called Dick Hannah dealership due to a vehicle on Cars.com. I spoke with the sales rep that went by Ozzy. I told him t More

by Jim lengel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Osmand [Ozzy]
Aug 04, 2024 -

Dick Hannah Jeep responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide.

July 10, 2024

HORRIBLE EXPERIENCE! ! They lost a repeat customer for life!! I went in to buy a 2023 Jeep Renegade on July 3,2024. I was there five to Six hours and started the financi More

by Tomgrl2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Farra, Joe Lackey
Aug 04, 2024 -

Dick Hannah Jeep responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

July 09, 2024

Karim helped us out a lot. He has excellent service and walked us through the whole process of purchasing a vehicle and we were able to leave today with a vehicle. He was an am More

by jasielavila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim Hernandez
Jul 10, 2024 -

Dick Hannah Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dick Hannah Jeep. We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Bill Ferra is the absolute man. Highly recommend for new or used car purchases. This guy knows what he’s doing! A+++ More

by Sting Grey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Farra
Jun 13, 2024 -

Dick Hannah Jeep responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

May 26, 2024

Very appreciative of the personalized service provided by Brett with the purchase of our Jeep Compass!! Our previous car was totaled by an uninsured motorist, so finding a comparable replacement was difficul More

by KTfry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barnes
May 27, 2024 -

Dick Hannah Jeep responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2024

Our buying experience was great! Steve was very knowledgeable, personable and made the experience fun and exciting. More

by Denise.choate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe with the deal, Jeff with the paperwork were both nice and super helpful. , Steve Walsh
May 22, 2024 -

Dick Hannah Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dick Hannah Jeep. We hope you have a great day!

May 20, 2024

One of the best experiences I have ever had buying a car. Bill was my consultant and now friend, working with someone who actually listened to what I wanted and did everything they could to fulfill that requ More

by Koryboyer11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Farra
May 22, 2024 -

Dick Hannah Jeep responded

Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!