
Dick Hannah Jeep
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 736 reviews
I came in to look at Jeeps. My girlfriend and I are in the market and wanted to start our search. Mikella helped us while we were there. They are short on inventory but Ben then still showed us all the op the market and wanted to start our search. Mikella helped us while we were there. They are short on inventory but Ben then still showed us all the options and we were able to find what we want. Once it’s in, we will have our dream Jeep. They helped us even with the shortages out there now. More
I came into Dick Hannah Jeep and worked with Mikella and Joe. We came looking for a special vehicle and Mikella found it for us right away. She went over all the features and it was an enjoyable experience. Joe. We came looking for a special vehicle and Mikella found it for us right away. She went over all the features and it was an enjoyable experience. Great team they have over there. More
Steve was wonderful. He helped me find just the right vehicle for me. He even walked over and got a subaru for me to test drive. He was knowledgeable about the vehicles that I drove. vehicle for me. He even walked over and got a subaru for me to test drive. He was knowledgeable about the vehicles that I drove. More
I went in to ask some questions about a current lease I was in and left with a new Jeep. These people are very nice and very helpful! I would recommend them to anyone! My only regret is not coming in soon was in and left with a new Jeep. These people are very nice and very helpful! I would recommend them to anyone! My only regret is not coming in sooner. More
I have spent the last twenty years at Dick Hannah purchasing various vehicles some disappointing service some good. Today Saturday November 13, 2021 I stopped by the dealership in the am Shawn approa purchasing various vehicles some disappointing service some good. Today Saturday November 13, 2021 I stopped by the dealership in the am Shawn approached my vehicle I mentioned that I did not have an appointment, however; my check engine light was on for two days and asked if they would have time to check the engine needed reassurance that there was no major problem for me to get back to Long Beach, WA. Shawn said he could get me in and the cost to look at it would mean a few hours and $175 for diagnosing plus costs for repair Shawn did mention it would be fine as long as the check engine light is not flashing. I did make it back to Warrenton, OR and stopped in at Lums Jeep dealership I spoke to the service department and explained about the check engine light they asked me to wait a moment then they can take a look to give me a diagnosis well guess what 15 minutes later I had the diagnosis and saw where the squirrels were eating my wires where #5 was misfiring made an appointment to bring the car back in for Lums to fix the vehicle there was no charge and no pressure in where I take my car to get it fixed. I live in Vancouver, WA, however; I will dive to Warrenton, Ir to have my car repairs done and purchase of my new vehicle. The difference? Dick Hannah’s moto is “Believe in Nice” Lum’s “Believe in service” This has not been the first time at Lums when I’m in town and needed to have one of my vehicles looked at they were always right there to help and at no charge. Lum’s you have a customer for life! More
A lot more expensive than any other dealer Jeep/ Dodge from portland . Need to change my exhausted filter. It was incredible over priced . Never will user their service in the future. Never .Ever . from portland . Need to change my exhausted filter. It was incredible over priced . Never will user their service in the future. Never .Ever . More
On November 4 I scheduled an appointment for new exhaust on challenger. I requested estimate as I seriously budget and hate surprises. I called and miss said that it could take a day and half for a two hour on challenger. I requested estimate as I seriously budget and hate surprises. I called and miss said that it could take a day and half for a two hour job. Five days later no estimate. Sent email and text asking if Lyft ride was extra and again for estimate. Nothing! I know they are far too busy to put aside their work to answer simple questions from the likes of me! I came to the conclusion that my money is not enough for the time it would take to answer my questions. I certainly did not want to spoil their day by adding to their work load. So I canceled my 7 am appointment for Wednesday to lighten the stress. Tim britches was my advisor per email. More
Our sales rep Steve was very helpful in finding us our new car. We were on the fence between the Grand Cherokee and the Palisade. After learning about all the functions of the Cherokee we went with a new new car. We were on the fence between the Grand Cherokee and the Palisade. After learning about all the functions of the Cherokee we went with a new “L” Overland. This by far was the best experience we have had with a car dealer. Steve showed us all the options on the Overland and Limited. What I really liked is he then let us make the choice on our own. I also really appreciated that Steve was very understanding that I have been busy with work and was more than willing to work around this. The financing and final sale was also very pleasant. Once again, I was shown all the options available and given the time to make the best choice for me on my own. This allowed me to walk out of the with a deal I was 100 % satisfied with! We are big fans of Steve and this dealership More
Very friend and knowledgeable staff. Dan Willyerd my sales an answer all of my questions and helped me get the car of my dreams. There were no high pressure sales the process was quick and easy. Tha sales an answer all of my questions and helped me get the car of my dreams. There were no high pressure sales the process was quick and easy. Thanks Dick Hannah Troy Harris More
Great service! Everyone was very friendly and helpful. Everyone answered all of our questions and was very enjoyable to work with. Would recommend to my family and friends. Everyone answered all of our questions and was very enjoyable to work with. Would recommend to my family and friends. More