
Dick Hannah Jeep
Vancouver, WA
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Awesome service. Rosa, my dealer, was awesome! It was my first time buying a car and she made it so easy. She took away all my stress and I honestly couldn't ask for a Rosa, my dealer, was awesome! It was my first time buying a car and she made it so easy. She took away all my stress and I honestly couldn't ask for a better experiance. More
Great experience and even greater staff. We ordered a 2017 Rubicon back in August and it came in last week! We couldn't be more in love with it. The staff made everything efficient and painle We ordered a 2017 Rubicon back in August and it came in last week! We couldn't be more in love with it. The staff made everything efficient and painless. Philip Brodehl was an absolute delight and kept us updated throughout the whole process. Big thanks to these guys for helping us build our dream jeep! More
Bad Service from Service Department Don't go here! If I were Mr. Hannah I would lay awake a night wondering what my service staff are doing to my reputation and my customers. Went to t Don't go here! If I were Mr. Hannah I would lay awake a night wondering what my service staff are doing to my reputation and my customers. Went to this Dealership today, from Oregon, for a factory authorized warranty inspection to purchase an extended warranty. Was quoted a price of $130 from another Jeep Dealer and $105 from Mopar Factory. Upon arrival at DH they told me the inspection would be $345! The service writer who was helping me was being over ridden by a food chomping gal at the next desk. She said that's the price and that's it. She didn't look at there factory form. It's a very simple process mostly visual inspection like a safety/used car inspection. Needless to say I left Never to return. The only reason I went to DH today is due to scheduling leaving for a trip next week. So business must be booming since you don't need anymore.... More
Great experience Curtis was very helpful and facilitated a great car buying experience. Very straightforward with information and didn't try to push unnecessary warran Curtis was very helpful and facilitated a great car buying experience. Very straightforward with information and didn't try to push unnecessary warranties or gap insurance. Highly recommended to anyone in the market for a new or used vehicle. Thanks again! More
New/first car buy Rosa Araujo helped me through the entire thing. She made filling out the application more simple and was just super helpful. She made my experience on Rosa Araujo helped me through the entire thing. She made filling out the application more simple and was just super helpful. She made my experience one I will remember and I would definitely recommend her to anyone! She is an awesome sales person! More
Happy customer Great expirence with buying my car. People helpful, knowledgeable and friendly. Went in and did our business with out stress and in a timely matter. Great expirence with buying my car. People helpful, knowledgeable and friendly. Went in and did our business with out stress and in a timely matter. Would recommend others to shop here. More
Mikella was the best! I highly recommend Mikella O. as a salesperson!! If you are looking to buy a Jeep, Chrysler or Dodge definitely ask for Mikella! She was very helpfu I highly recommend Mikella O. as a salesperson!! If you are looking to buy a Jeep, Chrysler or Dodge definitely ask for Mikella! She was very helpful and understanding of everything I needed when I traded in my Jeep Wrangler for the Jeep Patriot and not pushy at all! If I need anything else or my kids need a car I will definitely call her again! :) Thanks Mikella! J Souza More
Phil and Fred were great to deal with Bought a new Subara in December but it can't be flat towed, so I ended up with two cars plus the RV... Got tired of the ridiculousness of it all and t Bought a new Subara in December but it can't be flat towed, so I ended up with two cars plus the RV... Got tired of the ridiculousness of it all and traded the Subaru and my old Jeep for a new jeep and Phil and Fred worked their magic to get me into a new Trailhawk. Thanks guys! More
Don't take your vehicle her for service Dropped my rig off for a safety recall. Called the following day - just a litle after opening. The girl handling my vehicle wasn't available to take Dropped my rig off for a safety recall. Called the following day - just a litle after opening. The girl handling my vehicle wasn't available to take my call. Requested call back. Never happened. I call back. Parts weren't in for the recall fix. Advised it would be next day. I explained to the girl the issues occurring, in the event it was more than just the recall issue. I was told I would receive a call next day around 11. Again - never happened. I called. Again, the girl handling my vehicle wasn't available. Asked for a call back. Instead of a return call back, I receive a BS text about the techs "forgetting" to look my rig over for potential issues beyond the recall and it would be another several hours before I get an update. i call DHJ back. The girl who was handling my rig was antagonistic, beligerant, unprofessional. i requested to speak to a GM, or Manager - someone above her. She refused. I proceeded to head down to DHJ and pick my rig up. I will say, upon arrival at DHJ, the twp sales people I dealt with were professional and courteous. The Sales Manager tracked my rig down and got me outta there. More
Buying a new car was easy at Dick Hannahs Bill Farra made buying a car actually fun. He was so patient with our family. Everyone was so helpful. We ended buying 3 cars over the weekend. Bill Farra made buying a car actually fun. He was so patient with our family. Everyone was so helpful. We ended buying 3 cars over the weekend. More