Dick Hannah Jeep

Buying a new car was easy at Dick Hannahs Bill Farra made buying a car actually fun. He was so patient with our family. Everyone was so helpful. We ended buying 3 cars over the weekend. Bill Farra made buying a car actually fun. He was so patient with our family. Everyone was so helpful. We ended buying 3 cars over the weekend. More

Buy from CURTIS Curtis Sprague is extremely patient and very very personable. He went out of his way to make sure we had exactly what we wanted. I would highly recomm Curtis Sprague is extremely patient and very very personable. He went out of his way to make sure we had exactly what we wanted. I would highly recommend Curtis to any of my family or friends!!!! More

Great fun! I had never purchasedid a new car before and was a little intimidated but Rose Araujo was amazing. She put me at ease, listen to what I wanted and de I had never purchasedid a new car before and was a little intimidated but Rose Araujo was amazing. She put me at ease, listen to what I wanted and delivered a great car at a great price! Thank you Rosa! I had a great time and got exactly what I wanted ... I love my car! More

Car shopping isnt as hard as you think. We had a wonderful experience with Dick Hannah Chrysler Jeep. Our salesperson Curtis Sprague was patient, kind and understanding of our situation and We had a wonderful experience with Dick Hannah Chrysler Jeep. Our salesperson Curtis Sprague was patient, kind and understanding of our situation and needs. The finance man Mike even worked with the lender to get us the best rate even with horrendous credit. Thank you for all of your hard work and humbleness. More

Surprisingly Pleasant Vehicle Shopping We had an excellent experience at Dick Hannah Jeep in finding and buying our new Jeep. Our sales consultant, Bill Farra listened carefully to what we We had an excellent experience at Dick Hannah Jeep in finding and buying our new Jeep. Our sales consultant, Bill Farra listened carefully to what we were looking for and was very patient as we considered several models. He suggested Jeeps that we had not considered and helped us find exactly what we wanted. The rest of the sales staff was thorough and considerate and spent considerable time finding the lowest interest rates and best insurance offers. We enthusiastically recommend Dick Hannah and Bill Farra. More

Great experience My husband and I went in to look at a dodge journey. Curtis helped us out, we enjoyed our visit and will recommend dick hannah to others as well. My husband and I went in to look at a dodge journey. Curtis helped us out, we enjoyed our visit and will recommend dick hannah to others as well. More

No hassle, in and out deal! Destin Welter & Stephanie Meadows were awesome to work with. We made it clear right from the start that we didn't want to play the dealership games an Destin Welter & Stephanie Meadows were awesome to work with. We made it clear right from the start that we didn't want to play the dealership games and they didn't try the high pressure games with us. Will definitely refer friends and family to buy from them. More

Easy Peasy Guss and Stephanie were great. They made the process fly buy. Very knowledgeable and gave me some good ideas for trips to take in my new Jeep! Guss and Stephanie were great. They made the process fly buy. Very knowledgeable and gave me some good ideas for trips to take in my new Jeep! More

Awesome deal and awesome customer service. If you want a sales person who is warm, friendly, not high pressure and truly cares about your car buying experience, ask for Curtis Sprague. If you want a sales person who is warm, friendly, not high pressure and truly cares about your car buying experience, ask for Curtis Sprague. More

Poor Customer Service; don't believe their smiles So on April 3rd we purchased a Jeep from Dick Hannah Jeep in Vancouver. We already knew which vehicle we wanted, had the price worked out with them a So on April 3rd we purchased a Jeep from Dick Hannah Jeep in Vancouver. We already knew which vehicle we wanted, had the price worked out with them and all we had to do was show up take a look and get down to paperwork. We have done this type of purchase before and we meet with the person at the dealership that we had worked out the plan. We were assured that the vehicle would be there when we came in at our appointed time. When we arrived we were saddled with Mandy. Yes saddled, why that description? Because she doesn’t know her product or her inventory. After a while they were able to locate the vehicle that had been discussed. Mike Findlay pretty much begged us to provide a 10 on their review. We did mostly because at that time they had “fixed” the issues. We were told that it would take a bit to receive plates. That we would receive plates. On May 17 Mandy called to see how things were going. We inquired of plates. She asked us to hang on. She returned after checking and said oh your plates are in. That is not helpful. We paid $30 for a secondary temporary plate waiting for ours to arrive. Yet they had been at the dealership. No one called to alert us to the receipt at the dealership. My job is one that on occasion we are too busy for me to make a trip over the border. They do not care. They say they don’t mail them. Well, at least they should provide a phone call alerting us to the fact that they are in. At least they should return our calls when they say they will have to get back to us. You know customer service. They on the other hand just want to move cars. They cannot follow through. They admit to a disconnect between Internet sales and actually picking up the vehicle. Yet they don’t fix it. I give them a -2. They clearly are not interested in return customers and at this point not worth the time to drive over the border. More