
Dick Hannah Jeep
Vancouver, WA
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Rosa is a excellent sales associate. Rosa is an excellent sales associate. She was pleasant, respectful, helpful and professional. She was the best part of the car buying experience. I Rosa is an excellent sales associate. She was pleasant, respectful, helpful and professional. She was the best part of the car buying experience. It took four months to get the Jeep I ordered, and she kept me informed. She was almost as excited as me when the Sunset Orange Rubicon was finally delivered to the dealership in Vancouver. More
Another Great Purchase! This is our Third time doing business with Dick Hannah Dealerships and our second time with these folks. We had the pleasure working with Rosa and fr This is our Third time doing business with Dick Hannah Dealerships and our second time with these folks. We had the pleasure working with Rosa and from the get go everything was great. She listened to our needs in a vehicle and was very experienced sales women who knew how to help her customers! From start to finish she kept us in the loop. We would highly recommend working with Rosa and would send anyone here looking to purchase a new or used vehicle. I look forward to returning to this dealership when it is time for our family to make another purchase! More
Aladdin is the best! I recommend working with Aladdin, his customer service and knowledge of the vehicle is top of the line! I love my Jeep…thank you so much!!! I recommend working with Aladdin, his customer service and knowledge of the vehicle is top of the line! I love my Jeep…thank you so much!!! More
Miguel is the best sales person! This was my second time buying a vehicle from Dick Hannah. I must say that I enjoyed this experience a little more due to the friendly sales person I This was my second time buying a vehicle from Dick Hannah. I must say that I enjoyed this experience a little more due to the friendly sales person I got to work with, Miguel. He wasn't too pushy like a lot of sales people and he was easy to talk to, almost like we were friends. More
Best Experience Ever! This is the best experience I have ever had at a dealership. I have to thank and highly recommend Justin Jeanfreau as the best sales associate that I This is the best experience I have ever had at a dealership. I have to thank and highly recommend Justin Jeanfreau as the best sales associate that I have ever worked with. He was friendly, knowledgabe and most importantly, he listened. This experience has made me a customer for life and I have recommended him to all of my family, friends and coworkers. His level of service is outstanding! Thank-you so much, Justin and team, for your hard work to make this experience fun! More
Worst EVER!!!! I will drive an extra hour out of my way so I do not have to take my Jeep to Dick Hannah anymore. Absolute worst customer service you could get. I l I will drive an extra hour out of my way so I do not have to take my Jeep to Dick Hannah anymore. Absolute worst customer service you could get. I leave multiple messages and never get a call back. What I am told will only take a few hours turns into an overnight stay leaving me without transportation for my family and work. I dropped my car off at 7:15am for an appointment I scheduled the previous week for a basic oil change. I heard nothing back from them all day. I left multiple messages for the person helping me and the service manager. No one called me until, at 7pm, I received a text message from an unknown number stating that they had found an issue and were keeping the vehicle over night. When I called the next morning, because at 7pm the service center was closed, it took 3 people to figure out where my car was. DO NOT BUY FROM DICK HANNAH JEEP OR YOU WILL BE STUCK WITH THEIR SERVICE TEAM!!! More
2015 Jeep Wrangler Youssef & Mike made this a smooth buying experience. They kept me informed of every step along the way. There were no surprises. Excellent customer se Youssef & Mike made this a smooth buying experience. They kept me informed of every step along the way. There were no surprises. Excellent customer service. More
Excellent Service! We purchased my husband a new Chrysler 200 in November, and went back this weekend and purchased me a new Jeep Cherokee. Great service both times. Bud We purchased my husband a new Chrysler 200 in November, and went back this weekend and purchased me a new Jeep Cherokee. Great service both times. Bud, Burt, and Mike are very friendly and made the buying process fast and smooth! More
you suck They suck I had the worst experience ever total rip off they didn't even offer me a new patroit after they couldn't fix it. They talked my husband int They suck I had the worst experience ever total rip off they didn't even offer me a new patroit after they couldn't fix it. They talked my husband into a jeep wrangler and dumped the negative equity on the jeep wrangler. I will never be able to sell the 2014 wrangler I will have to pay to get rid of it. jeep hannah you suck. More
Excellent service ! Joey Good-you are the best!! This is my 2nd purchase of a Jeep Grand Cherokee thru Dick Hannah and would Recommend Dick Hanna Chrysler Jeep to anyone in the market for a new Vehic This is my 2nd purchase of a Jeep Grand Cherokee thru Dick Hannah and would Recommend Dick Hanna Chrysler Jeep to anyone in the market for a new Vehicle. I didn't even bother to visit other Jeep dealers because of my previous purchase experience at Dick Hannah. Joey Good is the best sales person that I have ever worked with . He took the time to listen to what I wanted and spent a lot of time with me looking at several Jeeps and options . He came up with the perfect car...just what I wanted. Joey was very professional and friendly. He kept me informed on what was happening thru out the transaction. There were no "pushy" sales tactics. The entire deal from walking in the door, looking at cars, financing, and taking the possession of the car was a very pleasant experience. I love my Jeep ! Thanks Joey!! You were Terrific!! Dick Hannah Jeep rocks! More