
Dick Hannah Jeep
Vancouver, WA
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Great buying experience. I would recommend Dick Hannah Jeep if you are looking for a new car. The sales staff was very friendly and easy to work with. Sales associate Steve Bushey helped me and made the c Jeep if you are looking for a new car. The sales staff was very friendly and easy to work with. Sales associate Steve Bushey helped me and made the car buying experience very pleasent. Thank you to all the Dick Hannah staff who assisted me! More
Great experience purchasing my black Jeep Rubicon, there was a lot of negotiating but in the end I got what I wanted and am happy with the service and friendliness of the staff, not to mention the price! was a lot of negotiating but in the end I got what I wanted and am happy with the service and friendliness of the staff, not to mention the price! More
I had spent all day at the dealership next door with horrible service and language, so when i got to dick hannah's jeep i was tired and just wanted to go home. But Will listened to what i wanted and too horrible service and language, so when i got to dick hannah's jeep i was tired and just wanted to go home. But Will listened to what i wanted and took me to a car that fit me perfectly. I drove out of there that night in a 2010 jeep patriot. I will highly recommend this dealership to anyone who is looking for a car! More
Louise Oathes was wonderful to deal with online, you could not have a better person working for you, she was great. Ted Meyer was so helpful, he was the best sales person I have ever dealt with and s could not have a better person working for you, she was great. Ted Meyer was so helpful, he was the best sales person I have ever dealt with and should be the type of sales person anyone in that field should strive to be like! I would search this person out to buy another car without a thought. You should be proud to have him represent your company and I can not say enough kind words for all Ted's help, what a wonderful person and sales man !!! You should be so proud to have these 2 people working for you and should be a model for all your people to follow.... they were simply wonderful to talk to and deal with and you could not get any better quality than Ted Meyer and Louise Oathes, thank you so much... The vehicle that I bought was used, and not in proper working order and had to be fixed before I could bring it home, and I was still happy to get the car for the price, payment and terms and have those 2 wonderful people help me with everything. Charles L. Graybill More
The entire process, from finding a prospective vehicle online at DickHannah.com, to the final purchase and driving off the lot, was perfect! We had been looking for a specific vehicle more local to where online at DickHannah.com, to the final purchase and driving off the lot, was perfect! We had been looking for a specific vehicle more local to where we live, and was disappointed in the availability. We then decided to try Dick Hannah Chrysler and Jeep in Vancouver, WA, first by emailing their Internet Sales department. All communication was immediate, as were the returning of phone calls! We already felt that these people cared enough to work with us. We had an appointment and was introduced to Ron Lewis, as he would be the sales representative who would help us find our Jeep. We felt fortunate that Ron also knew a great deal about Jeeps, as he's also a "Jeepster"! Finding the vehicle we wanted at the price point we had set wasn't an easy task. Ron and the Internet team did not let this sway them from finding our vehicle. Perseverance on the part of all parties made this happen. The vehicle was not on the lot at that time, however, there was no hesitation on Ron's part to make it happen - and we drove away in our new Jeep later that day! The excellent treatment we received from these folks should be noted, as not all dealers seem to really care about the customer and one of their biggest potential purchases - a new vehicle. Yousif Yasin, in the Finance Department, made us feel extremely comfortable and explained each form. He is definitely an asset to the Dick Hannah auto family! Both Ron and Yousif called us the next day to see how we were and how we liked our new Jeep. Thank you to the Dick Hannah auto family! We will send our friends your way in the future! More
Everything was good, I thought the pricrget jump was a little alarming, but okay. They did forget to screw the parts on that keeps the top on... little alarming, but okay. They did forget to screw the parts on that keeps the top on... More
Lucas was great to work with! He was able to help us find the Jeep that we wanted and we are very happy with the service and overall experience we had! the Jeep that we wanted and we are very happy with the service and overall experience we had! More
I got a great deal and customer service was fantastic. Will shop with Lucas again for sure. The financing department with Yosef was also a very easy process Will shop with Lucas again for sure. The financing department with Yosef was also a very easy process More
I thought that the customer service was great, the only reason I rated it was less than perfect was that we didn't really want to trade in our car but ended up doing so but felt that it was a regret the ne reason I rated it was less than perfect was that we didn't really want to trade in our car but ended up doing so but felt that it was a regret the next day. Same thing with quality of work. They lead us to believe they were giving us a discount but it was really the online advertised price (we found out the next day). Dont get me wrong it was a great price but we could have got the same price without the trade in. Friendliness was wonderful! The price as I said was great, my one complaint would be that I wish they would have made it clear that we could have that price without a trade in. I recommend this dealership! More