
Dick Hannah Jeep
Vancouver, WA
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My husband and I have been on a search for a vehicle for quite some time. After narrowing down our options and deciding a Jeep Cherokee is what we were wanting, we were just waiting for a good deal. On Me quite some time. After narrowing down our options and deciding a Jeep Cherokee is what we were wanting, we were just waiting for a good deal. On Memorial Day weekend we found just that at Dick Hannah Chrysler/Jeep/Dodge/Ram in Vancouver Washington. Even though I feel the dealership was outstanding, what truly made a difference in our buying experience was our sales representative named Steve Bushey. He pushed and shoved to get us exactly what we wanted plus some. He did not ask us to compromise, instead getting us an INCREDIBLE deal on a completely upgraded Jeep we never thought we would be able to afford. This was my husband and my first car buying experience and Steve made it as painless and easy as possible. If you are ever in the market for a new car go to Dick Hannah Chrysler/Jeep/Dodge/Ram and ask for Steve Bushey!! More
When I arrived at the dealership I wasn't sure of what I wanted. Jim Came up and helped me. He was very patient, knowledgeable and friendly. He spent a lot of time helping me pick out the perfect Jeep. When wanted. Jim Came up and helped me. He was very patient, knowledgeable and friendly. He spent a lot of time helping me pick out the perfect Jeep. When Moon (the sales manager) came out to finalize the purchase price he was very friendly and helpful as well. When I met Nate, again first class service. At no time did I ever feel pressured to purchase. I would recommend Jim and the crew @ Dick Hannah Jeep for anyone looking for a new Jeep! More
Ordering our new Jeep was pretty easy. What I didn't like was having to purchase options that I didn't want. Taking delivery was a little stressful. We were asked to purchase options that we said we didn' was having to purchase options that I didn't want. Taking delivery was a little stressful. We were asked to purchase options that we said we didn't want when we ordered the vehicle. That was soon cleared up. It took over 2 hours to complete the paperwork. The vehicle was delivered spotless, and a service technician went over the operation and functions of the Jeep. I was impressed and appreciative. I think we received a fair price for our trade in. We love this Jeep! More
After making my appointment for tune-up on my vehicle, I received confirmation emails for the appointment. When I arrived for my appointment the staff was very courteous (as they have always been). My veh received confirmation emails for the appointment. When I arrived for my appointment the staff was very courteous (as they have always been). My vehicle was tuned up and I was out of there is the promised amount of time. More
Ted Meyer is a gem and without him the sale would have never completed. If it wasn't for him I would have walked out after being forced to wait over 2 hours for the sales office to do whatever they were d never completed. If it wasn't for him I would have walked out after being forced to wait over 2 hours for the sales office to do whatever they were doing. Ted Meyer and Nate were great to work with and I thank both of them. I love my new Jeep Compass. More
Will did a great job. From the moment I stepped Will did a great job. From the moment I stepped onsite, Will was ready and willing to help our family in any manner he could to make the sale. He Will did a great job. From the moment I stepped onsite, Will was ready and willing to help our family in any manner he could to make the sale. He was outgoing and friendly. We did pay too much for the vehicle, and the management knew it, however, my wife really wanted the vehicle, so we went with it. More
We were just looking the day we stopped in, but when Lucas Walters came out to help us and we told him what we wanted, he showed us three different models and the third one grabbed us right away. Lucas Lucas Walters came out to help us and we told him what we wanted, he showed us three different models and the third one grabbed us right away. Lucas was so helpful so we made our purchase the same day, paying cash. More
Jim and the staff at Dick Hannah Jeep were very nice and extremely helpful. Even though we got a higher payment/interest rate than we wanted, they were able to do what 4 previous lots had not been able to extremely helpful. Even though we got a higher payment/interest rate than we wanted, they were able to do what 4 previous lots had not been able to do. Thanks again Jim and staff! More
I stopped at the Dick Hannah dealership just to 'look' at the newer Jeep Wranglers. I had no intention of buying one at that moment. I was immediately greeted by Bill Farra, who hands down had the best perso the newer Jeep Wranglers. I had no intention of buying one at that moment. I was immediately greeted by Bill Farra, who hands down had the best personality of any car salesman I have ever dealt with. He was unbelievably helpful and right off the bat found me the car I was looking for. Jon helped with the 'bargaining' aspect of the whole process and like Bill went out of his way to be helpful and friendly. Contracts was Robs' part of the process and all and all it was painless to go through all of the paperwork. I even got more discounts at the tail end of the deal. The whole process, which you hear horror stories about taking hours and hours and crooked salesman, only took about 3 hours and I left feeling like I got the car meant for me at the price I wanted to pay. Two thumbs up to the gentlemen at Dick Hannah from a very satisfied customer. More
The service in general was exceptional. I never felt preasured into entering a contract and none of my questions went unanswered. Mel was an exceptional salesman; clearly interested in the needs of the preasured into entering a contract and none of my questions went unanswered. Mel was an exceptional salesman; clearly interested in the needs of the customer and not what he could push on them. He was knowledgable about the vehicles and was not afraid to ask about things that he didn't know. The total time spent in the process was relatively short. And, all of the involved staff was there after regular business hours to ensure I was satisfied with the deal and was well taken care of. More